Account Managers-Sales

Hunting•Fryeburg, ME

1d•Onsite

About The Position

Hunting Dearborn is seeking a self-motivated, detail-oriented Account Manager who provides sales results through mutually beneficial relationships and delivering on customer expectations, discovering and solidifying business opportunities, and coordinating activities related to delivery of services. Sets appropriate expectations for all stakeholders and meets internal quality guidelines while providing customer service to accounts. Develops, maintains, and enriches (internal and external) customer relationships, ensures work flows and deliverables are communicated, identifies and generates new opportunities for business and sales growth. Tasks required to produce results include prospecting, customer support, quoting, and business support. At Dearborn, we innovate and collaborate with global technology leaders to make the world a better place, from undersea to outer space. A leader in manufacturing of highly advanced, precision machined, components, Hunting Dearborn machines specialty alloy products to blueprint, providing solutions to our global customer's toughest challenges in industries spanning aerospace and defense, space exploration, power generation, petroleum, nuclear, sub-surface, transportation, and a host of commercial industries, from our state-of-the-art facility. We provide a competitive benefits package, training, and development opportunities all while working for a stable employer.

Requirements

3+ years of Customer Service or Account Management
Microsoft Office experience required
Excellent communication and customer service skills
Five years of relevant industry experience or combination experience and education highly preferred.
Time management skills
Detail oriented
Self-Directed and effective problem-solving skills

Nice To Haves

Innovative: Consistently introduces new ideas and demonstrates original thinking.
Team Player: Works well as a member of a group.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done right the first time.
Bachelor’s degree preferred.

Responsibilities

Produce sales results as demonstrated through purchase orders and bookings.
Engage in activities to drive results through prospecting, quoting, price negotiation, customer and business support.
Identify products which match organizational capabilities and earn opportunities for new or current customer additions.
Qualify prospects. Identify priority of quote requests and communicate clear expectations to customers and internal stakeholders to support this effort.
Ensures clear understanding of customer needs, communicate with the internal stakeholders (purchasing, project management, quality, etc.) on job quotes/estimates, through consistent communication and coordination of direct sales activities.
Develop & maintain positive partnerships with customers. Foster long-term relationships at all levels of Customers’ organization and with internal stakeholders in order to meet Total Customer Satisfaction objectives.
Effectively translate and deliver technical information to internal and external non-technical audiences.
Place accurate and detailed sales orders into the system in order to ensure timely and accurate order processing.
Mentor new Customer Service Representatives (CSR) within department
Manage assigned accounts (solo or in collaboration with team) as the Division primary point of contact
Mentor new Account Managers within department.
Manage “key” or “strategic” anchor customers with a high level of discretionary decision making.
Aid with high level customer negotiations such as Long-Term Agreements (LTA), Master Supplier Agreements (MSA), Purchase Agreements (PA), and Terms & Conditions of contracts (T&C).