Account Manager, Retail

Centerfield

4d•Remote

About The Position

Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. This role involves owning and growing a book of approximately 100-125 insurance agents, helping them acquire in-market auto and home insurance customers through exclusive, consumer-initiated inbound calls. These consumers are connected in real time via warm transfers from our pre-qualification call center, sourced from high-quality online experiences, including AutoInsurance.com. This is a revenue-forward role requiring a sales mindset and comfort operating around conversion rate, cost per call, and cost per policy (COA). The Account Manager is responsible for driving measurable outcomes across their book of business.

Requirements

4+ years in account management or sales, ideally in performance marketing, lead gen, or insurance
Comfortable owning a revenue number and managing a high-volume book
Strong grasp of conversion rate, CPA/COA, and ROI
Ability to turn data into clear actions and recommendations
Confident communicator on pricing, expectations, and results
Comfortable picking up the phone and leading conversations; not an email-only role
Experience managing multiple campaigns within an account
Proficient in Salesforce and Excel
Organized and accountable

Responsibilities

Own and grow a book of ~100–125 accounts at ~$5K/month in spend
Drive revenue through upsell, cross-sell, and new campaign creation
Build and manage portfolios of campaigns across targeting, filters, and pricing
Lead performance conversations using conversion rate, cost per call, and COA
Align bids and structure to achieve profitable customer acquisition
Identify underperformance and take action on pricing, targeting, and expectations
Partner with media and operations to improve call quality and volume
Maintain retention through consistent performance and value delivery