Account Manager-Retail SMB Business Sales

Verizon•Lincolnwood, IL

6d•Hybrid

About The Position

This role involves introducing small and medium business customers to the latest high-tech 5G products and services that meet their unique business needs. The Account Manager will interact with customers in retail stores, digitally, and through outbound prospecting, demonstrating the value of Verizon's products and services by introducing end-to-end technology solutions. The position focuses on driving small business results through prospecting, networking, and managing leads and referrals, as well as partnering with and mentoring Consumer Retail Sales Representatives to grow the customer base in the small business segment. Utilizing solutions-based selling techniques, outbound sales prospecting, customer visits, and servicing existing accounts are key aspects of the role. Sales enablement systems and tools will be used to track, forecast, and manage the pipeline and book of business.

Requirements

Bachelor's degree or four or more years of work experience.
Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
Experience in sales, marketing or customer service.
Valid driver's license.
Willingness to travel.

Nice To Haves

A degree - Associates or Bachelor's Degree or related certifications/college courses.
Outside sales experience including outbound prospecting.
Wireless sales experience exceeding quota.
Experience influencing a team to drive sales results.
Capability to drive positive results in a team environment.
People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

Responsibilities

Introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs.
Interacting with small and medium business customers in the retail store, digitally, and through outbound prospecting.
Demonstrating the value of products and services by introducing end to end technology solutions to energize their businesses.
Generating new business through prospecting, networking and working leads and referrals.
Partnering with and mentoring Consumer Retail Sales Representatives to drive small business results through the retail channel.
Acquiring and retaining accounts in the small business segment.
Utilizing solutions-based selling techniques to solve business problems for customers.
Conducting outbound sales prospecting and customer visits.
Servicing the needs of the existing customer base.
Using sales enablement systems and tools to track, forecast, manage pipeline and book of business.

Benefits

Competitive lucrative salary (base pay and target individual-based commission)
Unlimited commission opportunity for top earners
Sales incentives
Comprehensive benefits starting day one
Medical, dental and vision insurance
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions
Qualified student loan repayments
Sales recognition programs (e.g., travel, gifts, incentives)
Lucrative paid time off (five weeks: vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents
Up to $8k per year in tuition assistance
Verizon's Get Certified program for industry certifications
Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories
Employee discounts
Pet insurance
Award-winning training programs
Short and long term disability
Basic life insurance
Supplemental life insurance
AD&D insurance
Identity theft protection
Group home & auto insurance
Up to 8 company paid holidays per year
Up to 6 personal days per year
Adoption assistance
Premium pay (overtime, shift differential, holiday pay, allowances) depending on role
Up to 15 days of vacation per year, growing with service