Account Manager Pediatric Endocrinology (Remote In Territory)

Tolmar•Hartford, CT
•$145,000 - $175,000•Remote

About The Position

The Account Manager – Pediatric Endocrinology is responsible for achieving sales objectives in an assigned territory by developing, maintaining, and enhancing business with pediatric endocrinologists, nurses, pharmacists, pharmacy and therapeutics groups, teaching institutions, private and federal hospitals, and formulary committees. The position builds customer clinical confidence in the product and supports the sale through appropriate training and ongoing customer service. The Account Manager develops territory business plans and collaborates with sales management to maximize sales and marketing plans and tactics. The role is remote within the territory, and candidates must reside in the Hartford/New Haven, Connecticut area. It requires field-based customer engagement, coverage of the assigned geographic territory, and overnight travel for up to 75% of the work week depending on territory coverage needs. The Account Manager is expected to be in the field calling on customers from 8:00 a.m. to 5:00 p.m. each day, with additional hours and weekend work as necessary. The role operates within Tolmar’s core values: centering on people, being proactive and agile, acting ethically, continually improving, and being accountable. Tolmar is a private pharmaceutical company focused on research, development, and manufacturing, with a commitment to diversity, equity, and inclusion.

Requirements

  • Bachelor’s degree in science, business, or a related field.
  • At least 5 years of successful independent pharmaceutical and/or business-to-business sales experience.
  • Consistent, proven record of exceeding sales quotas.
  • Residence within the assigned territory and willingness to cover the entire assigned geographic sales area.
  • Highly motivated, with a can-do attitude.
  • Excellent interpersonal, written, verbal communication, and organizational skills.
  • Negotiation and selling skills aligned with company expectations, with demonstrated accountability in executing sales plans.
  • Ability to learn technical and scientific product information.
  • Ability to use assertive selling techniques, including asking for business on every call.
  • Excellent analytical skills and strategic thinking.
  • Ability to work independently and manage multiple projects inside and outside the organization.
  • Ability to execute effective territory business plans.
  • Ability to develop working relationships with internal and external customers and collaborate with employees at all levels.
  • Ability to take initiative when precise direction is not available.
  • Good judgment, discretion, and compliance with industry ethical guidelines.
  • Valid driver’s license and good driving history; must be eligible for approval and insurance to drive a company fleet vehicle.
  • Knowledge of Microsoft Office products, CRM systems, and virtual platforms.
  • Ability to travel overnight for up to 75% of the work week, travel by air as required, and work extra hours and weekends as necessary.
  • Ability to sit, drive, and stand, and lift up to 50 pounds.

Nice To Haves

  • Pediatric Endocrinology, rare disease, and/or Buy and Bill sales experience.
  • Pharmacy sales experience, including specialty pharmacy or health-system-based pharmacy experience.
  • Clinical experience.

Responsibilities

  • Create, maintain, and increase sales in the assigned territory by influencing prescribing habits through calls on health care providers and health-related organizations.
  • Identify and build relationships with non-prescribing health care providers and other decision-makers, including C-suite personnel, pharmacy personnel, injecting nurses, medical assistants, office managers, and office staff.
  • Sell across sites of care in clinics and health systems, including specialty pharmacies, inpatient pharmacies, infusion centers, and specialty clinics.
  • Conduct effective, compliant product mixing and administration demonstrations for appropriate customers.
  • Communicate accurate, on-label clinical, technical, therapeutic, disease-state, and product information to customers.
  • Complete routine reports, comply with industry, regulatory, and company guidelines, prepare annual business plans, and conduct quarterly analyses of territory performance against plan.
  • Attend and represent the company at internal meetings and external trade shows and community events, as appropriate.
  • Manage promotional item usage and inventory for distribution to offices.
  • Meet administrative requirements, including timely expense reports, daily or as-directed sales call entry in the CRM system, weekly company-car mileage entry, and required vehicle maintenance.
  • Manage the promotional budget effectively and compliantly.
  • Partner with other company departments as business needs require.
  • Follow company email and communication standard operating procedures.
  • Maintain regular and punctual attendance and conduct field customer calls from 8:00 a.m. to 5:00 p.m. each day.
  • Report adverse events and technical complaints learned about to Tolmar Pharmacovigilance and Patient Safety in accordance with SOP-00821.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage options.
  • Flexible Spending Accounts for medical expenses and dependent care expenses.
  • Health Savings Account through a high-deductible health plan.
  • CompleteCare reimbursement for eligible health care and premium expenses under alternate group health coverage.
  • 401(k) match: 100% of contributions up to the first 6% of compensation and 50% from 7% to 12%, with a maximum match of 9%.
  • Company-paid life, long-term disability, and short-term disability insurance, plus voluntary benefit options.
  • Employee Assistance Plan, legal guidance, and funeral planning and concierge services.
  • Adoption and family-planning benefits, including fertility and family-forming benefits.
  • Paid time off, including vacation, sick time, and holidays.
  • Paid volunteer time.
  • Discretionary year-end shutdown.
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