Account Manager (Outside Sales)

PACE Supply•Nampa, ID

1d•Remote

About The Position

PACE Supply is seeking a motivated and results-oriented Account Manager / Outside Sales professional to join our Nampa, Idaho Plumbing Division. This role involves managing a portfolio of established clients, fostering long-term customer relationships, and identifying new business opportunities to drive sales growth. The ideal candidate is passionate about delivering value to customers by leveraging product expertise, competitive pricing, and outstanding customer service. They excel at building trust, cultivating partnerships, and contributing to the success of both our customers and PACE Supply.

Requirements

High school diploma or equivalent, some college course work preferred; Bachelor’s degree preferred.
Minimum experience 3 years' in the plumbing industry, idealy 5 years' experience with 2 years of inside plumbing sales
Ability to manage complex projects and multi-task.
Strong communication skills.
Excellent organizational skills.
Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
Proficient in Word, Excel, Outlook, and PowerPoint.
Comfortable using a computer for various tasks.
Accountability, Strong Work Ethic, Passion, Integrity, Respect, Employee Focused
Attention to Detail, Following Directions, Results Oriented, Self Confidence, Self-Management, Using Common Sense, Consistency, Reliability, Emotional Control
Organization/Planning, Coaching/Training, Time Management, Team Builder, Integrity, Competitiveness
Proper Phone Etiquette, Phocas Dashboards, Zoom, Microsoft Office Suite Familiarity, Effective written and oral communication.

Responsibilities

Expand sales by building strong relationships with key stakeholders at PACE Supply and within assigned accounts, adding value through competitive pricing, product knowledge, and exceptional service.
Develop and maintain lasting partnerships with customers in the assigned territory while proactively seeking opportunities to engage and onboard new clients.
Stay up-to-date on market conditions, trends, and customer needs to inform strategy and strengthen relationships.
Partner with management, branch employees, and peers to establish a network of support and drive mutual success.
Customer Facing Sales Calls
Calls on assigned customer list with regular intervals
Articulates the organization’s value proposition (selling PACE Supply’s value proposition)
Educates customers on how to differentiate from competitors and assists customers in their purchasing decisions
Knows the value of building relationships and views this as a critical part of their success
Manges time and schedules to be able to best serve customers
Regularly follows new leads and establishing new accounts/customers
Relays market conditions and information in sales meetings and to sales management
Yearly / Monthly / Sales Planning
Cold calling new prospects
Execution of sales initaitves
Job tracking / Market awareness
Weekly call plannig
Reviewing previous sales numbers
Follows up on all job quotes for customers
Maintains regular communications with internal divisions and look for opportunites for cross-divisional selling
Upkeep of customer pricing and communication of same.
Notifies customer of all product price increases
Escalates customers needs as required (looking after the needs of the customer)
Identifies market specific product needs and price points and communicates information internally
Manages communication between customer and our vendor partners
Effective management of internal and external customer relationships