Account Manager, Medicaid Operations
About The Position
As an Account Manager, you will support successful program delivery through contract administration, project management, resource coordination, and ongoing communication with the client and Quality Assurance. In this client-facing role, you will partner with internal teams and client stakeholders to coordinate project activities, manage contractual commitments, and support operational execution throughout the life of the contract. You will play a key role in ensuring projects remain on schedule, resources are aligned, and contractual requirements are met while maintaining effective communication with the client and Quality Assurance. This role is ideal for a collaborative professional who enjoys coordinating projects, managing client relationships, and supporting successful program delivery in a government healthcare environment. This position is contingent upon the award of a government contract. Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre-employment conditions.
Requirements
- Bachelor's degree in Business, Communications, Public Administration, or a related field, or an equivalent combination of education and experience.
- Minimum of five (5) years of management experience supporting government or private-sector healthcare payer organizations.
- Previous experience supporting Medicaid and Medicaid Management Information System (MMIS) development.
- Experience with contract administration, project management, scheduling, and resource coordination.
- Excellent written and verbal communication skills.
- Strong organizational, relationship management, and problem-solving skills.
Responsibilities
- Manage contract administration activities to ensure compliance with contractual requirements and service commitments.
- Coordinate project management activities to support successful program execution.
- Coordinate project schedules and the provision of resources to meet contractual requirements.
- Prepare formal communications and correspondence with the client and Quality Assurance.
- Partner with internal teams and client stakeholders to support successful project delivery.
- Monitor project activities and coordinate resolution of operational issues.
- Maintain documentation related to contracts, project activities, and customer communications.
- Support successful execution of contractual deliverables throughout the life of the contract.
- Serve as key personnel throughout the life of the contract.
Benefits
- Health and Welfare Benefits
- Retirement Savings
- Employee Discounts
- Career Growth Opportunities
- Paid Training
- Paid time off
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- a retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
