Account Manager - LATAM

POP MART•Los Angeles, CA

2d•$80,000 - $100,000•Onsite

About The Position

The LATAM Account Manager is responsible for managing and growing existing wholesale accounts across Latin America while supporting the continued expansion of POP MART’s presence throughout the region. Based in the U.S. office, this role will work closely with the LATAM Director, LATAM Sales and Operations teams, distributors, and retail partners to drive revenue, strengthen existing partnerships, develop new business opportunities, and support entry into new markets. This is a customer-facing sales role requiring strong commercial instincts, relationship management, cross-functional coordination, and the ability to operate across multiple countries and business environments.

Requirements

2–4 years of experience in sales, account management, business development, or another customer-facing commercial role
Experience managing and developing customer relationships
Strong presentation, communication, and negotiation skills
Ability to manage multiple accounts, countries, and priorities simultaneously
Strong organizational skills and attention to detail
Proficiency in PowerPoint and Excel
Ability and willingness to travel regularly throughout Latin America

Nice To Haves

Fluent or professional proficiency in Spanish and English strongly preferred
Experience in wholesale, retail, toys, collectibles, entertainment, lifestyle, or branded consumer products
Experience working with Latin American distributors and/or major retail accounts
Exposure to international wholesale operations, forecasting, logistics, and account onboarding

Responsibilities

Manage and grow assigned wholesale accounts across existing LATAM markets
Drive sales performance against annual, seasonal, and account-specific targets
Develop account-specific growth strategies and sales opportunities
Monitor sales, sell-through, inventory, replenishment, and overall account performance
Maintain accurate forecasts, pipelines, order visibility, and account reporting
Identify and develop opportunities in new countries, channels, and retail partners
Conduct market, retailers, competitive, and commercial research to evaluate new opportunities
Partner closely with LATAM Operations to coordinate customer setup, documentation, ordering, logistics, and launch requirements
Coordinate across internal teams to help remove roadblocks and ensure successful account and market launches
Identify opportunities for strategic launches, exclusives, activations, and brand partnerships
Ensure brand standards, pricing strategy, and distribution guidelines are maintained across assigned accounts
Create and utilize sales tools including presentations, line sheets, assortment recommendations, and business recaps
Act as the commercial liaison between customers and internal teams while ensuring functional ownership remains with the appropriate department
Proactively identify risks, opportunities, and execution gaps and work cross-functionally toward resolution