Account Manager - Inside Sales

Kloeckner Metals - Americas•Columbus, MS

About The Position

The Account Manager is an internal sales role that serves as the primary point of contact for all matters specific to assigned accounts. The Account Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers.

Requirements

Excellent listening, negotiation, and presentation skills
Customer service oriented
Ability to prioritize tasks and manage multiple customer accounts
Problem-solving and analytical skills to interpret sales performance and market trends
Results driven individual with high-performance standards of themselves and others

Nice To Haves

1+ years of relevant work experience
Bachelor’s degree or degree with equivalent relevant work experience, preferred

Responsibilities

Process timely and accurate orders in accordance with customer needs
Build and maintain strong, long-term client relationships
Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
Negotiate contracts and close agreements to maximize profits
Develop new business with existing customers and/or identify areas of improvement to meet sales quotas
Collaborate with sales team to identify and grow opportunities within territory
Coordinate with management to assure optimum lead-time and inventory levels
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Advise management of challenging customer requests and escalate issues as needed
Other related duties as assigned