Account Manager - Industrial Water Treatment

Veolia Environnement SA•Richmond, VA

3h•Onsite

About The Position

Veolia is seeking an experienced Account Manager for its Chemical Solutions and Monitoring (CSM) division. This role involves working closely with customers across diverse industries to create advanced chemical water treatment solutions. The Account Manager will act as a trusted technical advisor, developing deep customer relationships and delivering creative solutions to improve energy and water sustainability, optimize profitability, and enhance asset protection.

Requirements

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), or minimum 8+ years of direct experience in the field and water treatment industry (high school education required).
Chemical water treatment experience.
4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
A full valid driver's license and willingness to travel.
Technical curiosity and superior problem-solving skills.
Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities.
Customer-focused mindset with active listening skills.
Excellent time management in fast-paced environments.
Ability to work independently and as part of a collaborative team.
Comfortable working in industrial environments.
Openness to continuous learning and professional development.
Eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization.

Responsibilities

Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications.
Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives.
Execute the Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews.
Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection.
Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities.
Work safely at all times, following all EHS policies and procedures.