Account Manager, Immunology- Walnut Creek, CA

Galderma•Boston, CA

4d•Hybrid

About The Position

Galderma is a leading company in the dermatology category, operating in approximately 90 countries. We offer an innovative, science-based portfolio of premium brands and services across the dermatology market, including Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Since our inception in 1981, we have been dedicated to advancing dermatology for every skin story. We seek individuals who are results-oriented, embrace continuous learning, and bring a positive attitude. Candidates should possess initiative, a collaborative spirit, and a passion for making a meaningful impact on consumers, patients, and healthcare professionals. We are committed to empowering employees, fostering personal growth, and meeting business needs. Diversity, respect, and the dignity of every employee are core values at Galderma. We offer unparalleled opportunities for challenging work experiences and direct impact, aiming to be the world's leading dermatology company.

Requirements

Bachelor's degree in Business or a related field, required.
Five (5) or more years of outside sales experience with variable commission potential, required.
2+ years of Pharmaceutical Sales experience in Dermatological or Medical Sales required.
Previous account management experience.
Previous business to business sales experience.
Prior experience as a Sales “generalist”; not limited to specific product or portfolio.
Strong track record of consistent documented performance success.
Strong business acumen including excellent communication: verbal, written, interpersonal skills, and persuasive skills.
Demonstrated ability to learn and apply technical, industry and product-related information in a professional, consultative manner.
High level of integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate our products and offerings to increase utilization with target accounts and high value providers.
Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement.
Ability to demonstrate a strong ownership of book of business.
Driven, results oriented; performance driven vs. metric driven.
Strong problem solving and decision-making skills.
Disciplined self-starter, comfortable with autonomy.
Ability to demonstrate strategic thinking with a long-term vision.
Skilled at both relationship management and closing ability with customers; ability to flex techniques and style to various audiences.
Learning agility and adaptability; ability to work in gray space and without structure.
Resilient, persistent, and willing to take risks.
Creative, innovative, resourceful, and solution oriented.
Proficiency using complex sales data/call reporting software/applications.
Superior selling, technical and relationship building skills.
Proficient with MS Office in a Windows environment and familiar with sales reporting software.

Responsibilities

Achieve/exceed Galderma portfolio sales and execute strategic objectives across high-valued (large, organized) customers within assigned customer segments (including but not limited to Dermatologists, Pharmacy, Integrated Health Networks, and professional organizations).
Effectively promote Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, requiring advanced skills in clinical, operational, and financial commercial selling.
Acquire and maintain expertise in brand/segment strategy and tactics, providing expert product knowledge.
Promote and generate demand for Rx products in a competitive market; including launching new products.
Execute Galderma’s integrated commercial selling strategies utilizing a deep understanding of contracting and access platforms, and proven ability to apply market and industry insight.
Lead the development of cross-functional account plans that deliver penetration, retention, and growth of Galderma’s portfolio for key accounts.
Analyze account/provider objectives to ensure alignment between market/patient access and field reimbursement functions to drive demand and deliver on business unit goals.
Collaborate and coordinate with internal/external key stakeholders.
Proactively utilize business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders (KOL) within the area.
Execute customer engagement initiatives to strengthen strategic partnerships with customers.
Serve as the liaison, primary point of contact, for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with all applicable company and regulatory standards.
Other duties as assigned.