Account Manager, Immunology - Dallas Central, Texas

Galderma•Dallas, TX

16h

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales goals and executing strategic objectives across high-value, large, organized customers within assigned segments. These may include dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial-selling skills. The Account Manager develops expertise in brand and segment strategies, applies market and industry insight, and leads cross-functional account planning to grow and retain key accounts. The position works with internal and external stakeholders, uses analytics and customer insights to anticipate needs, manages relationships with key opinion leaders, and serves as the primary contact for assigned commercial speaker bureau contacts. The role involves regular travel and work at customer sites, healthcare settings, conferences, and company locations.

Requirements

Bachelor’s degree in Business or a related field.
At least five years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior sales generalist experience not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal functions such as market and patient access and field reimbursement, and to take ownership of a book of business.
Results-oriented and performance-driven approach.
Strong problem-solving and decision-making skills.
Disciplined, autonomous self-starter.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including the ability to work in ambiguous and unstructured situations.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Strong selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Ability to travel regularly and perform work in a variety of professional environments; role activities may include driving, standing, walking, presenting, and transporting materials.

Responsibilities

Acquire and maintain expertise in brand and segment strategies and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insight.
Lead development of cross-functional account plans to drive portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and achieve business unit goals.
Collaborate and coordinate with internal and external stakeholders; use business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with key opinion leaders within the assigned area.
Execute customer engagement initiatives to strengthen strategic partnerships.
Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.