Account Manager II - Regional Enterprise- Expansion

Lumen Technologies, TX
$72,368 - $96,487Hybrid

About The Position

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role As an Account Manager II, you will help expand our Regional Enterprise business by creating new relationships and delivering technology solutions that address complex customer needs. You will own new-business development within the Houston market, engaging prospective enterprise customers through consultative, solution-based selling. This is an opportunity for a mid-career sales professional to build a strong local presence, collaborate with experienced cross-functional partners, and directly contribute to revenue growth. You will have the autonomy to develop your territory while benefiting from the expertise and resources of a connected, customer-focused organization.

Requirements

  • Bachelor’s degree or an equivalent combination of education and relevant experience.
  • Five to seven or more years of experience selling enterprise technology services through a consultative, solution-based methodology.
  • Experience navigating complex, business-line sales processes from prospecting through close.
  • Demonstrated ability to develop customer relationships, negotiate effectively, and close new business.
  • Strong written, verbal, and formal presentation skills.
  • Strong business acumen and the ability to understand and communicate complex products, services, and solutions.
  • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
  • Ability to conduct at least 50% of sales activities outside the office.

Nice To Haves

  • Experience using Salesforce.
  • Knowledge of enterprise technology products, services, and solutions.
  • Established professional relationships within the Houston enterprise business community.
  • Experience collaborating across sales, customer success, product, marketing, technology, sales support, and service-delivery teams.

Responsibilities

  • Develop new Regional Enterprise business by identifying and engaging prospective enterprise customers headquartered in the assigned market.
  • Build and manage a qualified sales pipeline through prospecting, cold calling, customer visits, networking, lead generation, proposals, and customer appointments.
  • Apply a consultative, solution-based sales approach to understand customer priorities and connect them with appropriate products, services, and solutions.
  • Identify, pursue, negotiate, and close new sales opportunities to meet or exceed established revenue and sales quotas.
  • Create comprehensive account plans and strategies that support new-business growth and expansion within existing accounts.
  • Maintain accurate, detailed weekly forecasts of identified and proposed opportunities.
  • Collaborate with Customer Success, Product, Marketing, Solutions and Technology experts, Sales Support, and Service Delivery to solve customer challenges.
  • Share customer and market insights with sales leadership, recommend actions that strengthen the company’s customer position, and spend at least 50% of working time conducting sales activities outside the office.

Benefits

  • Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
  • Bonus structure (short-term incentives, long-term incentives and/or sales compensation)
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