Account Manager II, FDO (Thermal)

Vertiv • Richmond, VA

3h

About The Position

The Account Manager, Thermal is responsible for developing and expanding the
overall relationship within assigned Mechanical Contractors, Consultants, and
End Users for Vertiv thermal product opportunities. The Account Manager works
closely with AC Power, Channel, and Service Sales Reps within the territory to
further develop Vertiv’s overall relationship with these accounts. Through
regular customer visits the Account Manager establishes and strengthens key
relationships with current and potential clients and develops/delivers
presentation materials to illustrate their pains and propose meaningful
solutions. The Account Manager organizes internal resources appropriate for each
customer opportunity and delivers solutions which exceed customer expectations. 

This position will contribute to the overall sales for the assigned Vertiv
Factory Direct office. This role will specialize in Thermal accounts covering
local contractors, engineers, and owners that utilize critical equipment in Data
Center applications. The Account Manager works independently, is creative, and a
critical thinker. The Account Manager is required to meet customer demands for
innovative solutions to their data center service requirement by analyzing
documentation and sales reports that offer the most competitive plan to meet the
customer’s needs while meeting and exceeding sales quotas and business
objectives. The Account Manager requires travel across the territory to build
relationships and visit sites to propose solutions.

Requirements

• 4+ years of relevant experience
• Bachelor's degree in mechanical engineering, Business, or related field preferred (or equivalent combination of education and experience).
• Proven successful experience in large account sales and account management in a similar industry.
• Understanding of mechanical contractors, consultants, and end users for Data Center applications. 
• Knowledge of critical support equipment operations for both power and mechanical products.  
• Demonstrated proficiency in actively managing and expanding orders pipeline utilizing accepted CRM tools and best practices.  
• Strong organizational skills, detail oriented, and ability to manage multiple priorities is required. Excellent problem-solving abilities required. 
• Proficiency in Microsoft Office suite.  
• Team player with outstanding verbal and written communication skills.  

Nice To Haves

• Business to business outside sales experience.  
• Ability to interpret and understand electrical one-line diagrams and perform take-offs.  

Responsibilities

• Develops and maintains a sales plan and pursuit strategy for each existing account and finds new opportunities and clients, respectively. 
• Develops new long-term and strengthens existing relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. 
• Negotiates Thermal product opportunities while also bringing in other team members to find and secure cross-selling opportunities. 
• Manages the order to meet all customer and consultant requirements to maximize profitability to the office and company. 
• Supports new company initiatives to help the company succeed. 
• Achieves progressively increasing monthly, quarterly, and annual sales and orders quotas while actively managing an expanding pipeline of opportunities. 

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level