Account Manager I

LG Electronics•Troy, MI

40d•Hybrid

About The Position

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. The Opportunity: Driving better future mobility VS (Vehicle component Solutions) Company (https://www.lg.com/global/mobility) of LG Electronics focuses on commercializing environmentally responsible automotive components and core solutions based on LG's proprietary technologies. A leading provider of core components for global car manufacturers, VS Company is supporting the emerging trend of the vehicle industry.

Requirements

Bachelor's degree
4+ years of automotive experience
Experienced in Microsoft Office applications (Excel, PowerPoint, Outlook, Teams)
Excellent written and verbal skills: In-person and virtual meetings via phone and e-mail/messaging/video conference tools (e.g. Outlook, Teams, Webex, text messaging)
Problem-solving skills necessary to lead discussions with internal/external stakeholders (e.g., customers, HQ) and develop successful resolutions of complex issues
Ability to think outside the box, identify opportunities for continuous improvement, and manage competing priorities/multitask when necessary
Demonstrated clear/concise written communication skills to compile reports, respond to inquiries/requests, and explain processes/procedures
Flexibility to work early/late hours for business meetings
Travel: up to 5% domestic (e.g. warehouse, customer, and regional office locations throughout U.S.) and international (e.g. N. America (outside the U.S.), Asia, Europe
Physical Requirements: Ability to lift and carry boxes weighing between 10-20 lbs.

Nice To Haves

Knowledge of automotive electronics

Responsibilities

Customer setup and identify requirements to meet their production expectations
Understand what is needed from time of sourcing to mass production to ensure on-time safe launch
Commercial negotiations
Annual cost reduction negotiations
Understanding the breakdowns of quotes
Submit quotes in customer format & expectations
Tooling Requirements & Invoicing
ED&T Invoicing & Payment Follow Up
Supplier Portal Management Admin
Contact / General Terms & Conditions (GT&C) review & understanding
Understand the packaging process and customer requirements (including labels)
Update and maintain a master price file
Main point of contact between customers and HQ
Manage engineering changes (timing & cost)
Create monthly and yearly forecasts to support internal targets for profitability
Understand customer revenue variances and be able to clearly explain revenue to management (monthly, quarterly, annually)
Understand Account Receivable process
Compile and submit all monthly statements to Customer/Client
Track all tooling and ED&T payments
Process approval for all Credit & Debit requests
Manage Account Accruals to accurately communicate revenue
Experienced and results-oriented.
Participate in meetings with the OEM, suppliers or other organizations necessary and report to Sales Manager.
Communicate and coordinate commercial work between OEM, Suppliers, and HQ in Korea.
Other duties as assigned

Benefits

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.

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