Account Manager I (Onsite)

Weedmaps•Irvine, CA

4d•$70,350 - $84,000•Onsite

About The Position

Account Manager I (Onsite - 5 days per week in Irvine, CA) Overview: The Account Manager drives client growth & satisfaction with Weedmaps. The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) heading off & minimizing churn,and 3) drive billing collection efforts. The impact you'll make: Manage a book of business to meet and exceed revenue & retention goals. Provide insights & recommendations to clients on how to grow their business with Weedmaps marketing solutions, based on the client & market data. Collaborate with assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility. Increase the client’s proficiency & usage of the Weedmaps platform through training. Conduct regular business reviews, sales presentations, product demonstrations. Act as the steward of the client data hygiene by updating & maintaining the CRM (or any other designated locations) on calls, meetings, contact info, current license, and up to date on billing payments. Communicate billing updates proactively to drive collection efforts as necessary. Relay feedback from clients to improve our products and process to increase client success.

Requirements

BS / BA Degree or equivalent experience
Minimum 1 year of experience in digital sales or account management; client/customer facing role
Proven track record of hitting goals and revenue targets
Data-oriented, analytical sales approach
Customer-centric and an eager relationship builder, with the ability to share feedback with customers to drive positive long-term relationship momentum (and not always just to appease in the moment)
Confidence in presenting to clients (onsite or on phone) to influence credibly and effectively
Comfort with and ability to operate at an accelerated, iterative pace in a dynamic environment
Strong planning and organizational skills with a clear attention to detail and process oriented

Nice To Haves

Experience in the cannabis industry

Responsibilities

Manage a book of business to meet and exceed revenue & retention goals.
Provide insights & recommendations to clients on how to grow their business with Weedmaps marketing solutions, based on the client & market data.
Collaborate with assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility.
Increase the client’s proficiency & usage of the Weedmaps platform through training.
Conduct regular business reviews, sales presentations, product demonstrations.
Act as the steward of the client data hygiene by updating & maintaining the CRM (or any other designated locations) on calls, meetings, contact info, current license, and up to date on billing payments.
Communicate billing updates proactively to drive collection efforts as necessary.
Relay feedback from clients to improve our products and process to increase client success.

Benefits

Physical Health (Medical, Dental & Vision)
100% employer-paid premium for employees
Up to 80% coverage for dependents
Company HSA contribution with the High Deductible Health Plan
401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
Basic Life, Voluntary Life and AD&D Insurance options
Supplemental, voluntary benefits
Student Loan Repayment/529 Education Savings with a monthly company contribution
FSA (Medical, Dependent, Transit and Parking)
Voluntary Life and AD&D Insurance
Critical Illness Insurance
Accident Insurance
Short- and Long-term Disability Insurance
Pet Insurance
Identity theft protection
Legal access to a network of attorneys
PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
Paid parental leave