Account Manager - Home Health

Patriot At Home • Cincinnati, OH

4d • Onsite

About The Position

The Account Manager - Home Health position at Patriot At Home is a role focused on developing and maintaining relationships within the healthcare community to promote home health care services. The company emphasizes a supportive, family-oriented culture and offers opportunities for professional growth and community impact. This role involves driving new business, educating referral sources, collaborating with internal teams, and achieving sales targets within a designated territory.

Requirements

• Minimum 2-3 years of sales experience in the healthcare or home health care industry preferred.
• Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field (or equivalent experience).
• Understanding of the healthcare industry, home health care services, and referral dynamics.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain professional relationships.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage a territory effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Valid driver’s license and reliable transportation.
• Willingness to travel within the assigned territory.
• Ability to read 12 point and larger type, communicate clearly, and be able to adequately hear on the telephone with no more than an amplifier.

Responsibilities

• Develop and maintain relationships with healthcare professionals and referral sources, including physicians, discharge planners, hospitals, skilled nursing facilities, and case managers.
• Drive new business opportunities by promoting our home health care services to potential referral sources and ensuring a steady stream of client referrals.
• Conduct regular sales calls and presentations to educate referral sources on our services, patient care approach, and the benefits of home healthcare.
• Collaborate with clinical and operational teams to ensure smooth coordination of care for patients and address any concerns or issues raised by referral sources.
• Achieve and exceed sales targets by implementing strategic sales plans, tracking performance, and identifying opportunities for growth within the assigned territory.
• Monitor market trends and competition to stay informed about changes in the home health care industry and adjust sales strategies as needed.
• Prepare and present reports on sales activities, referral trends, and performance metrics to management.
• Attend industry events, conferences, and meetings to network and promote the company’s services.
• Provide excellent customer service to ensure high levels of satisfaction among referral sources and clients.

Benefits

• Medical/Dental/Vision Insurance/Supplemental insurance (begins immediately upon hire)
• Company 401K with 4% company matching
• Hardship Program - program to support staff during challenging times
• Patriot Cares - nonprofit for community outreach

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level