Account Manager - GTM AME

Trackunit • Oak Brook, IL

25d • Hybrid

About The Position

Trackunit is a fast-growing company and a leading supplier of IoT solutions, operating out of many offices worldwide. Trackunit specializes in digital solutions that connect machines, people, and systems in the global construction industry. The construction industry is the least digitalized industry of all. This lack of digitalization has left construction far behind a global economy on the rise and placed the industry as one of the least productive industries too. We are looking for... an Account Manager to own and grow Trackunit's commercial relationships across the Lower Mid Market segment of our AME region. You'll be the trusted point of contact for a portfolio of around 60–80 accounts, focused on retention, renewal, and expansion — partnering closely with your CSM counterpart and the wider Commercial team.

Requirements

• Experience in a customer-facing commercial role such as account management, sales, or customer success.
• A proven track record of managing renewals and growing revenue within an existing account base.
• Strong CRM discipline — you keep opportunity data accurate and up to date.
• Comfortable working independently and owning outcomes across a portfolio of accounts.
• Able to partner effectively across teams — CSM, RAB, Marketing and Technical Support.

Responsibilities

• Own and grow Annual Recurring Revenue within your Lower Mid Market account portfolio.
• Identify and mitigate churn risk across your accounts.
• Maintain CRM health across all opportunities.
• Partner with your Customer Success Manager counterpart to deliver continued account health.
• Deliver regular QBRs and drive strategic Trackunit product initiatives within your segment.

Benefits

• Possibilities to grow internally in the company.
• International environment with regular check-ins and social events across teams, departments and borders.
• Support for personal and professional development goals through training, coaching and mindfulness.
• Open feedback culture to enable you to identify your strengths and opportunities.
• Flexibility and hybrid working.
• IT equipment for your work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed