Account Manager, Enterprise
About The Position
Medbridge is a dynamic software as a service company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Sales team is growing and looking for an enthusiastic Account Manager, Enterprise to join us! The Account Manager, Enterprise is responsible for driving revenue growth by managing strategic accounts, long-term client relationships, and developing key new stakeholder relationships. This role will focus on up-selling and cross-selling existing solutions as well as identifying and expanding to new use cases or new user types within our strategic Health System customer base. The U.S. Healthcare industry is going through a transformation. Patients want access to better healthcare tools and experiences and healthcare systems are stretched beyond capacity and adapting to the new normal after the pandemic. In this role you'll be working on the teams that are being tasked with solving these problems.
Requirements
- 10+ Years of Account Management Experience or enterprise customer success experience in a SaaS or healthtech environment.
- Demonstrated success managing large, complex accounts in the healthcare provider or health system space.
- Proven ability to influence and build credibility with executive stakeholders.
- Strong solution selling skills, particularly around complex or evolving product offerings.
- Ability to identify and scope new opportunities, including technical and operational requirements.
- Exceptional communication, strategic planning, and presentation skills.
- Experience navigating healthcare enterprise structures, change management, and value realization.
Nice To Haves
- Experience using Salesforce, Tableau, Pendo are all preferred.
- Travel for conferences, client engagement and strategic planning as needed.
Responsibilities
- Lead retention and expansion efforts while meeting or exceeding quota attainment.
- Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement.
- Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite.
- Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions. Deeply understand client ecosystems and key success metrics.
- Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes.
- Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives.
- Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success.
Benefits
- Salary Range: $110k base, $55K Variable; OTE: 165K
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
