Account Manager eCommerce

Westin Group•Ontario, CA

5d•$27 - $32

About The Position

Turn listings into love-at-first-click experiences. The eCommerce Account Manager is the engine behind our online marketplaces. You’ll take product listings from “live” to “can’t-ignore,” transforming them into high-performing digital storefronts that drive sales, margin, and customer loyalty. This role is perfect for someone who enjoys both big-picture strategy and hands-on execution. You like rolling up your sleeves, digging into the data, polishing product pages until they shine, and spotting growth opportunities before they show up on a report.

Requirements

2+ years of hands-on eCommerce account management experience.
Strong written and verbal communication skills (you can explain the “why,” not just the “what”).
A sharp eye for detail and a talent for creating and optimizing product content.
Comfort working with data, dashboards, and KPIs to guide decisions.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Familiarity with Google Analytics and Pay-Per-Click (PPC) marketing.
A self-starter mindset with the ability to manage priorities and deadlines independently.
A track record of executing strategies that drive real, measurable results.
A solid understanding of branding, digital marketing, and customer engagement in eCommerce.

Nice To Haves

Experience in outdoor furniture or furniture categories.
Strong analytical and problem-solving skills with a growth-first mindset.
Familiarity with omni-channel pricing and promotional alignment.

Responsibilities

Build and execute smart, results-driven sales strategies aligned with company revenue and margin goals.
Own the product catalog, keeping data accurate, descriptions compelling, and images looking their best.
Optimize product listings using SEO-friendly content and keyword strategies that boost visibility and conversion.
Manage pricing and promotions with a sharp balance of competitiveness and profitability.
Write and refine engaging product descriptions, marketing copy, and digital content that actually converts.
Act as the main point of contact for assigned marketplaces and own account performance end to end.
Monitor account health, resolve customer issues quickly, and protect strong ratings and reviews.
Analyze performance data, spot trends, and adjust strategies to keep growth moving forward.
Coordinate inventory planning and forecasting so best-sellers stay in stock and surprises stay rare.
Partner with marketing, operations, customer service, and warehouse teams to keep everything running smoothly.
Jump in wherever needed to support broader eCommerce and business growth.