Account Manager (DSC) - Port Arthur, TX

Baker Hughes • Port Arthur, TX

3d • Onsite

About The Position

The Account Manager (DSC) supports the sales organization's mission by managing key customer relationships, identifying growth opportunities, and coordinating cross-functional efforts to deliver innovative and compliant chemical process solutions. This role is based out of a customer location in the Port Arthur, TX area and is responsible for developing and maintaining strategic customer relationships while managing the day-to-day operations of assigned accounts. The Account Manager will work closely with internal teams to understand customer requirements, originate sales opportunities, and ensure seamless execution of refinery chemical process solutions that create value for both the customer and the business.

Requirements

• Experience in account management, sales, or customer-facing roles within industrial, chemical, or refinery environments.
• Ability to understand customer business needs and translate them into value-based technical and commercial solutions.
• Strong communication, presentation, and interpersonal skills, with the ability to build trusted relationships with customers and internal teams.
• Experience managing multiple stakeholders and coordinating cross-functional teams to deliver projects and services.
• Solid understanding of sales processes, service standards, and compliance requirements.
• Proactive, organized, and results-driven approach to managing customer accounts and opportunities.

Responsibilities

• Building and maintaining long-term, strategic relationships with customers by understanding their business goals, operational challenges, and chemical process requirements.
• Originating and developing sales opportunities by identifying customer needs and aligning appropriate technical and commercial solutions.
• Collaborating with internal stakeholders, including technicians, account representatives, and technical teams, to drive projects, technical sales initiatives, and innovative customer solutions.
• Managing the day-to-day operational aspects of existing refinery chemical process business across assigned customer accounts.
• Developing, delivering, and leading business reviews, technical presentations, and performance updates for customers, internal teams, and executive leadership.
• Ensuring effective communication and coordination across teams to support customer satisfaction, operational excellence, and commercial objectives.
• Following established Sales and Service Standards at key customer accounts to ensure quality, safety, and regulatory compliance.
• Building trust through strong interpersonal skills, professionalism, and a customer-focused approach in all interactions.

Benefits

• Career development and learning programs
• Medical and wellness benefits
• Financial and retirement programs
• Additional voluntary benefits
• Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
• Choice of coverage options that best suit your needs
• Comprehensive and competitive benefits package
• Additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed