Account Manager, Distributor/Supplier

Meal Ticket • Boise, ID

33d

About The Position

We are hiring a strategic Account Manager, Distributor/Supplier to serve as the commercial owner for a portfolio of our key enterprise Distributor customers. This role is responsible for building high-level relationships with executive stakeholders, proactively identifying expansion opportunities, and driving revenue growth by selling the full Meal Ticket suite (Impact CRM, Trackmax, Insights, Trade Show and Strategic Supplier). You will partner closely with a dedicated Customer Success Manager in a "pod" model - allowing you to focus on commercial strategy and growth while they manage adoption and customer health. This role is designed for a consultative seller who thrives on navigating complex enterprise organizations and translating customer goals into actionable software solutions.

Requirements

• 3-5 years of experience in Account Management, Enterprise Sales, or Customer Success, preferably in B2B SaaS.
• Strong consultative selling skills with the ability to navigate complex enterprise organizations.
• Proven ability to work collaboratively in a "pod" or cross-functional team (CS, Support, Product) to drive customer outcomes.
• Data-driven mindset with the ability to interpret usage data and business KPIs to build compelling business cases for expansion.

Nice To Haves

• Experience working with foodservice distributors, supply chain technology, or CRM/Business Intelligence tools is highly preferred.

Responsibilities

• Build and maintain deep, long-term relationships with key decision-makers (C-Suite, VP of Sales/Marketing) across your enterprise distributor accounts.
• Serve as a strategic advisor on how Meal Ticket's products can optimize distributor profitability, sales efficiency, and supplier collaboration.
• Partner with the Customer Success team in a "pod" model to conduct Executive Business Reviews (EBRs), align on account health strategies, and ensure a unified customer experience.
• Proactively identify expansion opportunities within your existing book of business, including cross-selling new modules (e.g., Trackmax, Trade Show, Payments) and upsell opportunities.
• Manage the full sales cycle for expansion deals—from discovery and demo to contract negotiation and close.
• Translate customer goals into actionable software solutions, ensuring they understand the full value of the Meal Ticket ecosystem.
• Track account health metrics and engagement data to spot risks or expansion signals early.
• Maintain accurate records of pipeline, forecasts, and activity in Salesforce.
• Collaborate with Product and Engineering teams to relay enterprise customer feedback and influence the roadmap for distributor-focused features.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed