Account Manager - Creator Affiliate

Later•Boston, MA

7d•$90,000 - $105,000•Hybrid

About The Position

As an Account Manager (Creator Affiliate), you will serve as a strategic leader and trusted partner for our customers, helping them build and scale full-funnel creator marketing programs that drive measurable business outcomes. You will play a critical role in connecting creator partnerships, affiliate marketing, paid amplification, and performance measurement to help customers achieve revenue, acquisition, and retention goals. In this role, you will foster a proactive, customer-first mindset, think creatively, exercise curiosity, and serve as a strategic advisor. You will be counted on to build and nurture strong relationships with customer stakeholders, providing consultative recommendations and data-driven solutions that maximize creator performance and business impact.

Requirements

5+ years of experience in creator marketing, influencer marketing, affiliate marketing, performance marketing, paid social, customer success, account management, or related digital marketing disciplines.
Demonstrated experience managing performance-driven creator programs with a strong understanding of affiliate marketing, creator attribution, conversion measurement, and revenue-focused KPIs.
Strong analytical skills with the ability to interpret creator, affiliate, and campaign performance data and translate insights into actionable recommendations.
Experience developing and executing full-funnel marketing strategies that connect creator activity to business outcomes such as revenue growth, customer acquisition, ROAS, CAC, and LTV.
Exceptional project management skills with the ability to manage multiple customers, campaigns, timelines, and cross-functional stakeholders in a fast-paced environment.
Strong communication, presentation, and relationship-building skills with both internal and external stakeholders.
A growth-oriented, solutions-focused mindset with the ability to navigate ambiguity, solve complex challenges, and drive measurable results.
High attention to detail, strong organizational skills, and the ability to effectively manage priorities across customer accounts.
A high degree of integrity, empathy, and commitment to delivering exceptional customer experiences.

Nice To Haves

Previous agency, SaaS, customer success, or account management experience preferred, with a proven ability to act as a strategic consultant and trusted advisor.
Expertise in the Later Influence platform and creator marketing ecosystem, with the ability to drive customer adoption, performance, and long-term program success.

Responsibilities

Lead and manage the success of your portfolio of customers by establishing and nurturing strong relationships, positioning yourself as a trusted advisor and primary point of contact from onboarding through renewal and growth.
Develop and execute full-funnel creator marketing strategies that leverage creators across awareness, consideration, conversion, and retention objectives, aligning programs to customer business goals and KPIs.
Advise customers on affiliate and performance creator marketing best practices, including creator recruitment, commission structures, offer strategy, attribution models, conversion optimization, and performance measurement.
Analyze creator, affiliate, and campaign performance data to identify growth opportunities, optimize investment allocation, and deliver actionable insights that improve efficiency, ROAS, revenue, customer acquisition, and other key business metrics.
Manage high-volume communications with customers and creators, guiding strategy from creator sourcing and activation through content execution, affiliate enablement, optimization, and reporting.
Partner with customers to build scalable creator ecosystems by identifying high-performing creator segments, recruiting affiliate partners, and developing long-term creator growth strategies.
Build and deliver strategic presentations to stakeholders within your book of business, including business reviews, performance reports, growth plans, attribution insights, and creator marketing roadmaps.
Project manage creator and affiliate programs, ensuring operational excellence across campaign execution, creator onboarding, tracking implementation, promotional calendars, and performance optimization workflows.
Effectively manage contractual deliverables and customer expectations, including budget management, creator forecasting, performance pacing, KPI tracking, and ongoing stakeholder communication through recurring status meetings and strategic planning sessions.
Act as the voice of the customer, creator, and marketer by sharing market trends, platform changes, creator economy insights, and product feedback with internal strategy, product, research, and design teams.