Account Manager - Corporate Subscriptions, Applied Research Intelligence

Wiley•Hoboken, NJ

7d•$108,300 - $159,767

About The Position

The Corporate Subscription team in Wiley's Applied Research Intelligence group is seeking a strategic sales professional responsible for helping the world's most research-intensive companies build AI-ready knowledge infrastructure using peer-reviewed scientific content. This role focuses on managing key corporate accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities.

Requirements

5+ years of experience selling and managing complex customer solutions, either in publishing or a relevant customer industry
Proven track record selling to corporate clients, particularly in research-intensive industries
Experience handling artificial intelligence applications in research and corporate environments
Proven experience in account management and business development
Proven record of strong sales results against quarterly and annual targets
Ability to self-motivate and work on own initiative and/or as part of a team
Creative and innovative thinking with ability to embrace change
Strategic perspective that goes beyond short-term gains
Problem-solving ability to manage complex sales processes
Strong interpersonal and communication skills
Ability to confidently communicate and present internally and externally
Sales-oriented mindset to achieve financial targets
Ability to work in cross-functional groups

Nice To Haves

Willingness to travel (up to 30%)

Responsibilities

Develop and implement effective territory sales plans to consistently meet and exceed revenue targets, uncover customer needs and create and maintain a network of stakeholder relationships across several personas.
Build comprehensive account strategies that identify cross-sell and upsell opportunities to grow account revenue
Manage existing account relationships while prospecting for new business opportunities
Identify key account stakeholders and implement strategies to grow and expand relationships
Create data-driven strategies to successfully reach new business opportunities
Influence customers with a value-driven approach throughout the sales process
Execute data-driven negotiation processes and facilitate conversations to drive stakeholder consensus
Demonstrate skilled negotiation abilities to close business by utilizing solutions from across the product portfolio
Forecast and effectively manage pipeline in CRM systems, following established sales processes
Analyze data to support successful agreement outcomes
Act as the primary point of contact for assigned accounts and clients
Maintain regular contact with clients to understand their goals and objectives
Use a consultative and value selling approach to suggest appropriate solutions
Proactively seek to understand customers' needs and develop proposals accordingly
Partner with Customer Success to ensure customers derive measurable value from Wiley collaboration
Deliver exceptional customer service, consistently exceeding customer expectations
Complete in-depth customer research, leveraging various sources to understand customer needs
Seek out market insights and trends to inform sales strategies
Use research to tailor outreach and plan for customer meetings
Stay current on competitor sales and licensing approaches
Represent Wiley at targeted industry conferences and customer events
Stay up-to-date with new trends in the industry
Work with cross-functional teams (Marketing, Product, Customer Success) to develop complex solutions, including bespoke solutions where standard offerings require adaptation
Ability to deliver high-stakes presentations to drive value message while addressing customer needs and budget concerns.
Communicate with legal on consistent basis to unlock workstreams to move agreements through proper stages.
Demonstrate high attention to detail when completing projects
Contribute and share insights and ideas with team members and other internal stakeholders
Exhibit strong leadership with sales and marketing colleagues