Account Manager - Controls Specialist

Fidelity Building Services Group • Florence, MS

4d • Onsite

About The Position

Star Service Inc. is seeking a driven, relationship-focused, and technically sound Account Manager & Controls Specialist to join their high-impact team. This role involves building connections, solving problems, and closing deals within the building automation and HVAC control solutions sector. The ideal candidate will be energized by creating new opportunities and seeing complex projects come to life, contributing to facilities running smarter, safer, and more efficiently.

Requirements

• Proven outside B2B sales experience, ideally within technical, industrial, or construction-related products or systems.
• Experience in Building Automation Systems (BAS), HVAC controls, or industrial automation preferred.
• Excellent relationship-building, presentation, and negotiation skills.
• Ability to communicate effectively with contractors and engineers—understanding their workflows, priorities, and project language.
• A self-starter mindset with energy, resilience, and drive to succeed in the field.
• Business acumen to discuss ROI, lifecycle value, and total cost of ownership.
• Willingness to travel frequently within your territory (50–75%).

Nice To Haves

• Knowledge of protocols like BACnet, Modbus, or LonWorks.
• Exposure to industrial or life sciences environments (pharma, biotech, cleanroom, manufacturing).
• Established relationships with contractors or engineers in the field.

Responsibilities

• Prospect, qualify, and develop new businesses by building strong relationships with mechanical contractors, general contractors, consulting engineers, and facility owners.
• Partner early in the design phase to influence specs and deliver smart, value-driven control solutions.
• Respond to RFPs, craft compelling proposals, negotiate terms, and close opportunities.
• Drive account growth through renewals, upsells, and cross-sells.
• Collaborate with internal operations, engineering, project management, and service teams to ensure flawless delivery.
• Represent HCT at trade shows, conferences, and industry networking events.
• Track your pipeline, forecast accurately, and hit or exceed your sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed