Account Manager - Contracting and Provider Enrollment

HealthOp Solutions•Scottsdale, AZ

6d•Remote

About The Position

This is an opportunity to step into a highly visible, hands-on Account Manager role focused on healthcare contracting, provider enrollment, credentialing, and account management. The position offers the flexibility of a fully remote environment, flexible scheduling options, a competitive compensation structure, and the opportunity to work directly with healthcare organizations on meaningful operational initiatives. This role is ideal for a highly organized professional who enjoys building strong relationships, solving operational challenges, managing complex workflows, and staying directly involved in day-to-day execution. There are no people management responsibilities. Instead, you will personally manage assigned accounts, complete enrollment and contracting activities, oversee deliverables, and serve as the primary operational point of contact for the healthcare organizations you support.

Requirements

Proven experience in healthcare provider enrollment, payer contracting, credentialing, or closely related healthcare administrative operations
Experience managing multiple accounts, projects, or operational workflows simultaneously
Strong project management and organizational skills with the ability to independently manage deadlines and priorities
Direct experience handling provider enrollment applications, payer contracting workflows, credentialing documentation, and follow-up processes
Ability to work independently in a fully remote environment with strong accountability and minimal supervision
Excellent written and verbal communication skills with the ability to professionally manage healthcare relationships
Strong attention to detail, documentation accuracy, and follow-through
Comfortable working in a billable-time environment and accurately tracking work performed
Experience working in a provider-side, consulting, MSO, credentialing, RCM, or healthcare services environment.
Experience managing 8–10+ client accounts or high-volume provider enrollment projects at one time.
Familiarity with CAQH, payer portals, credentialing databases, provider enrollment applications, and tracking systems.
Background supporting multi-state provider enrollment, payer contracting, delegated credentialing, or group practice growth.
Experience building or improving workflows, templates, tracking tools, and client reporting processes.
Prior leadership experience in a small-team environment where the role required both strategic oversight and hands-on execution.

Nice To Haves

Experience using CAQH, payer portals, credentialing systems, enrollment applications, or tracking databases preferred
Experience supporting provider-side healthcare organizations, MSOs, credentialing organizations, healthcare consulting groups, or RCM environments preferred
Existing referral relationships or book of business within healthcare enrollment, credentialing, or contracting services is a plus

Responsibilities

Manage a portfolio of healthcare accounts with responsibility for timelines, deliverables, workflow coordination, and communication
Serve as the primary point of contact for provider enrollment, payer contracting, credentialing, and related operational requests
Build and maintain strong professional relationships through consistent, proactive, and responsive communication
Complete provider enrollment, payer contracting, credentialing, recredentialing, and administrative healthcare workflows directly and accurately
Coordinate directly with payers, provider groups, healthcare organizations, and other contacts to resolve enrollment or contracting issues and delays
Monitor project timelines, open tasks, documentation requirements, payer follow-ups, and deliverables across multiple active accounts
Maintain organized tracking tools, status updates, credentialing records, enrollment documentation, and reporting
Review applications, documentation, and submissions for completeness, accuracy, and compliance with payer and operational requirements
Prioritize competing requests and deadlines while maintaining responsiveness, professionalism, and quality of work
Track billable time accurately and maintain productivity expectations within a service-delivery model
Identify workflow inefficiencies, operational bottlenecks, and opportunities to improve organization, communication, and service quality
Support strategic discussions related to enrollment status, contracting progress, credentialing workflows, and operational planning
Maintain consistent communication regarding project updates, status changes, outstanding items, and next steps
Proactively identify account needs, potential challenges, and opportunities to strengthen relationships and service delivery