Account Manager, Client Relations

Desjardins • Montreal, QC

6d • Hybrid

About The Position

As a business account manager, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell business products and services through multiple distribution channels based on member/client needs and current strategies and practices. You develop and maintain business relationships with important mid-sized businesses, associations and groups to ensure they are getting the most of their products and services and are fully satisfied with them. You drive results by actively helping your unit achieve its sales and business development objectives. You are responsible for accounts with significant development potential for your sector. You work with clients with complex, diverse needs. The ability to communicate effectively and thoroughly understand clients’ expressed needs is therefore essential. Your complex work and initiatives require extensive knowledge of your line of business. You advise and assist clients and practitioners. You represent Desjardins and enter the organization into important agreements with clients. You also have many opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential.

Requirements

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Knowledge of French is required
• Action oriented
• Communicates effectively
• Customer Focus
• Differences
• Drive results
• Interpersonal Savvy
• Nimble learning

Nice To Haves

• Trade Union (If applicable)

Responsibilities

• Help set sales objectives and develop action plans based on the business plan.
• Create the right conditions to meet targets
• Solicit and develop and maintain personal business relationships with clients to promote your line of products and services
• Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms
• Monitor the industry to identify business development opportunities
• Take an active role in public relations activities and maintain a presence in the business community.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level