Account Manager – Bulk Commodities

C.H. Robinson•Plano, TX

7d•Onsite

About The Position

C.H. Robinson is seeking an Account Manager – Bulk Commodities where in this role you will lead carrier relationships across dedicated freight networks while driving performance, service excellence, and cost efficiency. You will act as the primary point of contact for carriers, managing rates, lane bids, and scorecards to ensure consistent delivery against customer expectations. In this role you will collaborate closely with clients and internal teams, own large RFP initiatives, and resolve escalations with strong critical thinking and urgency. You will build strategic partnerships, influence service improvements, and champion the value of the dedicated service line. If you thrive in a fast-paced transportation environment and excel at relationship management, this is your opportunity to make an impact.

Requirements

High school diploma or GED equivalent
Minimum 1 year of experience in the supply chain industry

Nice To Haves

In-depth knowledge of market seasonality
Demonstrates critical thinking skills
A strong communicator/influencer
Excellent analysis and problem-solving skills
Highly organized and able to recognize important details
Strong capabilities in Microsoft Office Suite of Programs
Values a diverse and inclusive work environment
Fluent in English and Spanish (written and verbal)

Responsibilities

Manage carriers hauling dedicated freight consisting of closed loop routes, corridors, one-way shipments and drop trailers
Communicate professionally with a variety of client(s) and internal network
Manage carrier rates, lane bids and maintains master rate file
Publish and interpret carrier scorecards and service metrics
Work directly with customer on large RFP exercises
Act as carrier escalation point to assist with the resolution of any open issues
Apply critical thinking skills to effectively resolve problems and identify the best course of action
Develop strong relationships within the CHR network while promoting the benefits of the dedicated service line
Other duties or responsibilities as assigned according to the team and/or country specific requirements

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities