Account Manager, Branded Solutions

Quad

About The Position

The Account Manager, Branded Solutions, will partner with cross-functional teams to grow and scale Quad’s emerging Branded Solutions and Promotional Products business. This role includes serving as the main client contact, delivering promotional product solutions, supporting pitches, managing supplier partnerships, and driving a smooth, end-to-end sourcing and order-execution process.

Requirements

5+ years of experience and a proven track record of working with suppliers and clients within the Promotional Products Industry (ASI/PPAI). Knowledge within all product categories (wearables, hard goods, gifting, etc)
3+ years of experience working in the branded goods or promotional goods industry either as a supplier, distributor or client buyer.
2+ years of experience developing custom promotional product offerings to clients and building out webstores.
Demonstrates strong organizational skills to manage multiple tasks and projects efficiently.
Passionate about offering creative products, decorating methods and solutions to clients.
Proactive mindset and keeps up with industry and consumer trends to deliver on-point offerings.
Confident and adept at meeting with suppliers and clients with the ability to solve client issues effectively.
Excellent communication skills to convey information clearly and effectively.
Meticulous in providing accurate specifications, pricing, and order quantities.
Proficiency in using technology to streamline processes.
Works well with the team and willing to jump in and help deliver for clients.
Understands the dynamics of being part of a large organization while contributing to a new startup group.
Works at a fast-pace with a sense of urgency to meet the demands of our clients and internal partners.

Nice To Haves

Experience building out client webstores and programs a plus.

Responsibilities

Build and grow Quad’s Branded Solutions and Promotional Products offering by partnering closely with clients and cross-functional teams.
Provide clients with innovative promotional product ideas, materials expertise, and creative solutions to support their marketing objectives.
Contribute to new business development by preparing persuasive presentations, accurate estimates, and solution-based proposals.
Identify, evaluate, and onboard new suppliers, ensuring a strong understanding of their capabilities and alignment with program needs.
Develop client-facing ideation decks and collaborate with suppliers to quote new transactional and program opportunities.
Maintain proactive communication with clients, gathering requirements, providing timely updates, and ensuring expectations are met throughout the project lifecycle.
Manage approved quotes and projects through the order and delivery phases, overseeing supplier production, logistics, and overall client satisfaction for both transactional and program initiatives.
Work collaboratively to curate product assortments and branded merchandise collections tailored to client needs and prospect opportunities.
Assist in overseeing inventory programs for Branded Solutions clients, ensuring accuracy, availability, and efficient stock management.
Participate in client engagements to identify and resolve transactional and program order issues, including involvement in the Quad Client Diagnostic process.
Collaborate with internal business leaders to expand existing accounts by introducing Branded Solutions services and identifying new growth opportunities.