Account Manager Brand

Resonate

8d•Remote

About The Position

Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team! As we continue to grow, we are looking for a high-performing Account Manager - Brand who understands the marketing landscape, speaks the language of strategy and data, and brings urgency, discipline, and a passion for partnering with senior brand leaders to drive transformation. You will be a trusted partner to CMOs, insights executives, and marketing decision makers, helping them navigate complex challenges, uncover new opportunities, and use Resonate's intelligence to deliver measurable results. You will be an individual contributor responsible for a defined portfolio of major brands. You will guide clients through complex decisions, strengthen strategic relationships, and identify the paths that support long-term success. You will build and maintain a healthy pipeline, lead thoughtful and consultative conversations, and develop partnerships that create measurable value. This is a high-impact role that places you directly in the room where decisions are made and where your insight and leadership influence brand strategy, client outcomes, and ongoing growth.

Requirements

Five or more years of account management or customer success experience in SaaS, data, or MarTech
Demonstrated success renewing and expanding enterprise accounts with six- or seven-figure value
Strong executive presence and confidence engaging senior brand leaders
Consultative style with an ability to connect solutions to measurable business impact
History of disciplined forecasting, account planning, and pipeline management
Curiosity, drive, and a growth mindset focused on continuous improvement

Responsibilities

Lead strategic relationships across a portfolio of major brand clients
Serve as a thought partner to CMOs, insights executives, and senior marketers
Identify new growth opportunities and advise clients on how to use Resonate to capture them
Translate complex marketing challenges into clear, data-driven solutions
Lead quarterly business reviews that highlight progress, impact, and new paths forward
Partner closely with Sales to design and close expansion opportunities tied directly to client value
Track account health, adoption, and usage to anticipate risks before they surface
Provide accurate renewal and expansion forecasts in Salesforce
Build trusted, long-term relationships with senior brand and marketing leaders
Represent Resonate at client meetings and industry events, with travel expected at approximately 10-20%

Benefits

Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages real time off, we're committed to creating an environment where our team members can thrive both inside and outside of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you'll have a clear understanding of the support and resources available to you as part of the Resonate team.

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