Account Manager - Bilingual - Brooklyn Park, MN

Masis StaffingRichfield, MN
Hybrid

About The Position

Ensure that the overall client experience is consistently delivered, maintaining solid, profitable, and long-lasting relationships while ensuring full efficiency and compliance. This role contributes to the efficient Masis operations by performing duties accurately and in a timely manner.

Requirements

  • At least 5 years of successful staffing industry experience in a leadership role.
  • Ability to exercise independent judgment and discretion.
  • Must be an achiever who is performance oriented and competitive, yet team focused with a strong strategic sales approach.
  • Leadership talents include mentoring, delegating, and motivating teams.
  • Previous supervisory experience is required.
  • Must have proven ability to lead large teams to perform to expectations.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to report to multiple levels of management.
  • Ability to successfully communicate with all levels of workforce.
  • Proven leadership and team development (lead self, lead others, lead forward.)
  • Proven track record driving & executing best in class service.
  • Proven sales and staffing expertise.
  • Drive a culture of execution.
  • Understand Financial reporting/statements.
  • High level of concentration.

Nice To Haves

  • Higher Education in Marketing, Business Administration, or related field in addition to industry experience is highly desirable but not required.
  • Ability to create and implement sourcing strategies for recruitment for a variety of roles.
  • Ability to inspire, coach and develop others through a shared vision and purpose.
  • Ability to select high quality/caliber talent.
  • Ability to engage and lead team meetings.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with good negotiation tactics.
  • Proactive and independent with the ability to take initiative.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.

Responsibilities

  • Meet or exceed productivity and sales goals established by the executive team for designated area.
  • Deliver exceptional customer service to assigned clients.
  • Act as a bridge of communication between client and operations department to ensure all client’s needs and expectations are met.
  • Meet or exceed safety standard goals established by the Risk Department.
  • Settle problems at own level, ensuring matters are handled quickly and efficiently without unnecessary escalation to upper management.
  • Always demonstrate strong leadership and business ethics with minimum supervision.
  • Lead by example of performance, productivity, and execution.
  • Contribute to the growth of market share and profit of the company.
  • Ensure adherence of company policy by all personnel in designated area.
  • Ensure that assigned clients receive exceptional service to ensure customer retention and accelerated sales growth.
  • Implement and maintain compliance with all federal and state labor laws.
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