Account Manager, Bakery & Bars

Quadra
CA$73,400 - CA$114,700Hybrid

About The Position

Quadra is seeking a vibrant, authentic, and driven Account Manager for its Bakery & Bars segment. The ideal candidate will have a proven track record in the manufacturing industries of Bakery & Bars (primary preference) or Snacks & Confectionary (secondary preference). This full-time, permanent role is based in the Greater Toronto Area, with a territory covering Ontario, Canada. The position reports to the Sales Manager – Bakery & Bars and requires regular travel within the assigned region. The role involves maintaining and developing an established territory by promoting Quadra's products and services, developing and implementing a strategic sales plan based on industry trends and customer needs, and leveraging technical expertise. Quadra is a leading distributor of chemicals and ingredients, recognized as a Great Place to Work® and a Best Managed Company for over 20 years, with a commitment to its employees and a people-oriented culture.

Requirements

  • Bachelor’s degree in food science, Food Microbiology, Food Engineering, or a related field
  • Minimum 5 years of sales experience in the food industry, preferably within Bakery & Bars
  • Proven technical sales experience in food ingredients or food manufacturing
  • Strong B2B sales experience within a distribution or manufacturing environment
  • Demonstrated success in business development, account management, and customer retention
  • Experience managing complex sales cycles and negotiating commercial agreements
  • Proficiency with Microsoft 365, Teams, Power BI, and CRM systems such as Salesforce
  • Strong ability to manage multiple priorities and meet deadlines
  • Willingness to travel up to 25%, including occasional overnight travel
  • Valid driver's license and passport

Nice To Haves

  • Highly curious and inquisitive with a continuous improvement mindset
  • Passionate, creative, and results-oriented
  • Self-motivated with a strong entrepreneurial spirit
  • Ability to work independently and take initiative
  • Strong organizational and time management skills
  • Excellent communication and presentation skills
  • Proven ability to build and maintain customer relationships
  • Strong negotiation and influencing skills
  • Analytical thinker with strong problem-solving abilities
  • Adaptable and comfortable working in a fast-paced environment
  • Customer-focused with a collaborative approach

Responsibilities

  • Cultivate and manage strategic relationships with key customers, adhering to Quadra's core values and strategic vision to drive long-term partnership success.
  • Proactively grow sales within the Bakery & Bars Segment by identifying and securing opportunities with new and existing customers while maintaining strong relationships with existing accounts.
  • Maintain and grow a healthy pipeline by generating new opportunities, progressing existing ones, and commercializing wins to deliver growth in the territory.
  • Consistently meet or exceed annual financial, volume, and margin goals through effective territory management and customer engagement strategies.
  • Employ both internal and external resources to enhance Quadra's reputation for superior service and technical excellence in the Bakery & Bars space.
  • Promote and sell Quadra's high-quality product portfolio and blending solutions tailored to the selected industries, engaging customers through site visits, joint calls, and participation in industry-specific events and forums.
  • Assist customers in resolving technical challenges and identifying optimization opportunities, ensuring their operations align with industry best practices and maximize efficiency.
  • Embrace and leverage Co-Pilot and digital solutions to enhance daily workflows, improve sales effectiveness, and drive smarter, faster decision-making.
  • Demonstrate exceptional organizational, planning, and multitasking capabilities to effectively manage complex schedules and priorities.
  • Exhibit strong presentation and written communication skills to convey technical and sales information effectively.
  • Thrive in a dynamic, fast-paced environment, addressing challenges with agility and resilience.
  • Identify key decision-makers, assess their requirements, and align solutions with their goals.
  • Facilitate new business deals by coordinating customer requirements, developing and negotiating contracts, and ensuring seamless contract integration.
  • Build and sustain meaningful relationships with key decision-makers and influencers to drive repeat business and unlock new sales opportunities.
  • Proactively engage in cold calling and other lead-generation activities to expand the customer base.

Benefits

  • Competitive salary & Performance Incentives
  • Flexible Remote Work & Autonomy
  • Tailored training
  • Excellent Benefits Package: Medical, Dental, HSA, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
  • Generous Time Off: Flexible personal days, sick days and vacation to recharge
  • Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
  • Pension plan with match
  • Car & Tech Perks: We got you covered with a company vehicle with maintenance expenses, cellphone and internet costs
  • Family-owned and support environment
  • Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
  • Inclusive Culture
  • Career Growth
  • Fun Social Activities
  • Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
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