Account Manager / AV Solutions Lead

PEAK Technologies•New York, NY

About The Position

Peak Technologies is looking for an experienced Account Manager & AV Solutions Lead who can serve as a technical consultant and trusted advisor to clients, helping translate creative concepts, event objectives, and budgets into smart, achievable AV solutions. This is more than an estimating or account management role. You’ll work directly with clients to understand their vision, assess technical requirements, recommend the right AV approach, develop accurate budgets, and guide the solution from initial concept through show day and final reconciliation. You’ll bring together technical expertise, production knowledge, financial discipline, and client consulting skills to determine what will work best—and explain why. If you enjoy solving complex production challenges, designing practical AV solutions, building technically accurate estimates, and helping clients understand the best way to bring their vision to life, this could be a great fit.

Requirements

5+ years of experience in AV, live events, staging, entertainment production, or a related field
Strong experience with AV solution development, estimating, budgeting, and project costing
The ability to consult with clients and translate their goals into technically sound production solutions
Working knowledge of audio, video, lighting, LED, staging, and basic rigging
The ability to evaluate technical requirements and recommend appropriate equipment and production approaches
Experience working with technical drawings, production documentation, equipment specifications, or technical plans
Strong Excel and project-costing/ERP skills
A proven ability to build and maintain client relationships
The ability to explain technical concepts and cost implications to both technical and non-technical audiences
Strong communication, organization, analytical, and problem-solving skills
A proactive, customer-focused mindset with strong attention to detail
The ability to manage multiple projects while keeping the technical scope, financial details, and client experience on track

Nice To Haves

Willingness to travel approximately 10–20%, depending on event volume

Responsibilities

Act as a technical advisor to clients, understanding their event objectives and recommending AV solutions that balance experience, functionality, budget, and production requirements.
Translate client concepts and creative ideas into practical technical solutions for general sessions, breakouts, trade shows, corporate events, and large-scale live productions.
Determine equipment, labor, staging, production, logistics, vendor, and venue requirements needed to successfully execute the proposed solution.
Build detailed, accurate estimates that reflect the technical scope, equipment requirements, labor, logistics, vendors, and production services.
Own project budgets, forecasting, margins, change orders, and final reconciliation while ensuring the proposed solution remains commercially viable.
Review and work with technical drawings, production documentation, equipment specifications, and other materials needed to develop and communicate the production plan.
Clearly explain technical recommendations, options, costs, and tradeoffs to clients and help them make informed production decisions.
Work closely with production, engineering, operations, vendors, venues, and other partners to validate solutions and ensure the technical plan can be successfully executed.
Identify smarter or more effective ways to achieve the client's vision while balancing technical feasibility, attendee experience, budget, and profitability.
Support proposals, bids, presentations, and client conversations while identifying opportunities to expand existing accounts and introduce additional production solutions.