Account Manager - Appraisals

Snapsheet•Chicago, IL

25d•$95,000 - $120,000•Remote

About The Position

In this role, you will manage and nurture relationships with target clients, acting as a strategic partner to optimize Snapsheet’s Appraisal Service. You’ll develop and execute account plans, identify revenue opportunities, and collaborate with internal teams to introduce new products. Additionally, you will lead client communications, analyze usage data, and ensure low-usage customers receive necessary training for optimal product utilization. Your expertise will drive user and enterprise adoption while providing clients with valuable insights and results.

Requirements

3+ years of experience in sales or account management within the insurance space
Strong understanding of insurance claims
Ability to travel as needed
Proven track record implementing internal process improvements
Proven success developing and maintaining superior client relationships, delivering results, and anticipating roadblocks
Proven track record illustrating unique and compelling value propositions for clients and educating the customer on cutting edge technology and services
Excellent organization and time management skills
Experience with Salesforce
Strong background in data analysis & reporting

Nice To Haves

Experience working with Insurtech, insurance carriers, or fintech preferred

Responsibilities

Own the relationships with target clients
Build and execute account plans for your assigned accounts by understanding key decision makers, org charts, product utilization and new revenue opportunity
Act as a strategic partner to your clients - deeply understanding where opportunities and friction exists and by partnering with them to implement or tune Snapsheet’s offering.
Act as a SME for the Snapsheet Appraisal Service offering understanding where and how we drive value for each customer.
Collaborate with internal Stakeholders to introduce new products to existing clients where applicable.
Manage ongoing client communication including regularly scheduled meetings/calls and provide exceptional follow up, written reports and presentation.
Analyze and develop strategies to increase user-level and enterprise-wide adoption
Review learning and education plans to ensure customers with low usage are provided with additional training/education to fully optimize usage of Snapsheet Products
Document communication with users and accounts accurately and in a timely manner via system tools. Ensure that issues are escalated appropriately to appropriate internal departments and management
Regularly review and analyze data identifying the most relevant and impactful quantitative results to add value and insight to your clients business.

Benefits

Remote working environment
Flexible PTO policy
Casual dress code
Mentorship programs
1-on-1 management
Promote when ready culture
Quarterly internal promotion opportunities
Goal setting sessions
Celebrations just because
Yearly in-person and remote events
Snapsheet Swag
Employee Resource Groups
Comprehensive Benefits for Every Stage of Life
2 robust medical plans through Blue Cross Blue Shield
HSA contributions
Two dental plans
One vision plan
Company-paid Short Term Disability
Company-paid Long Term Disability
Company-paid Life Insurance
Voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance
401(k) with a 4% company match
Employee Assistance Program (EAP) with 6 sessions per life incident
7.5 company-observed holidays
In-person connection points throughout the year including our annual Summit and Roadshows
Snapsheet SWAG and surprise mailers
Career growth opportunities
Learning opportunities
Health and wellness campaigns