Account Manager, Advertising Performance

iHeartMedia • Austin, TX

2d • Onsite

About The Position

iHeartMedia is the number one audio company in America, reaching 90% of Americans monthly. The company is a leader in broadcast radio, podcasting, and digital streaming, with a strong social media presence and a complete audio ad technology stack. iHeartMedia values collaboration, curiosity, and respect. This role focuses on ensuring strategic and successful execution across iHeartMedia's audio and digital product suite, including broadcast, podcast, streaming audio, social, video, display media, and custom tactics. The Account Manager will lead and maintain a roster of clients represented by independent agency partners, thinking strategically to support growth areas and collaborating with various internal teams to ensure smooth campaign management. The position requires extensive cross-group coordination, excellent communication and analytic skills, and strong organizational skills. The ideal candidate will have knowledge of both broadcast and digital media, be a self-starter, an entrepreneurial project manager, and capable of motivating internal and external teams while communicating effectively with clients at all levels. The role is responsible for maintaining excellent relationships with internal departments and independent media agencies through outstanding campaign management, client service, and campaign wrap-up reports, driving incremental revenue and client renewals.

Requirements

• 3-5+ years of media and project management experience at major advertising agency and/or client side.
• Firm understanding of media assets, terminology, methodology and delivery reports.
• Excellent communication and teamwork skills with ability to quickly adapt to changes in workflow, client requests, internal software, and more.
• Strong analytical and resourceful problem-solving skills with ability to work independently.
• Solid math skills and experience in campaign budget tracking, invoicing, and financial reconciliation across multiple platforms and vendors.
• Advanced skills in Microsoft Office and social media platforms (Facebook, X (Twitter), TikTok, Instagram, Snapchat and more).
• Excellent interpersonal skills and collaboration with others.

Nice To Haves

• Respect for others and a strong belief that others should do this in return
• Confidence to prospect and quickly build rapport with customers
• Knowledge of the media industry and related sales processes
• Desire to broaden sales capabilities and knowledge base
• Accountability for your own work and a desire to provide guidance to new team members
• Ability to build a territory plan or account approach
• Objective judgement and prior experience to solve business problems
• Strong written and verbal communication, comfortable applying active listening and influencing skills to drive sales
• Understanding of impact of your own efforts to meet sales quotas

Responsibilities

• Generates best in class strategic proposals combining ideation, research, statistical data and graphics.
• Identifies the target audience for a campaign and decides how best to communicate to that audience.
• Collaborates with team members to understand the clients’ business objectives and develop comprehensive media strategy.
• Daily involvement and understanding in the media buying, planning and execution of each campaign.
• Maintains and optimizes client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis.
• Responsible for full delivery against dollars booked across all broadcast, digital, social, and podcast deliverables.
• Works with ad/pod ops to provide critical thinking and troubleshoot any creative/tracking opportunity areas.
• Provide industry-leading post-campaign analysis by partnering with internal subject matter experts, and creating comprehensive recaps, learnings, & recommendations.
• Collaborate with our internal billing & finance team monthly to ensure reconciling billing promptly.
• Day-to-day duties include digital asset creation and delivery tracking, research, ideation on projects, strategic proposal writing, statistical analysis, campaign financial reconciliation, understanding schedule building and trafficking creative to media partners to support teammates, and recap preparation.
• Works on a wide range of client accounts at the same time; comfort in balancing multiple priorities.
• Work on special projects as needed.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed