Account Manager, Adult Learner Recruitment

EAB•Richmond, VA

1d•$55,000 - $62,000•Hybrid

About The Position

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. The Account Manager role works with our partners and internal teams to execute partner direct marketing strategies for student recruitment initiatives and supports the Strategic Leader, decision maker for partner account teams. Primarily, the Account Manager supports partner relationships in collaboration with and mentorship from the Strategic Leader and performs day-to-day coordination and administration of activities and initiatives in support of partner’s goals, resources, and timeline. As a contact for assigned accounts, the position communicates with partners over email and regular partnership meetings on campaign execution and performance. The Account Manager ensures internal team members have the applicable partnership information, including programmatic details, creative preferences, and institutional goals needed to execute campaigns. This role is a critical partner team member and department member, supporting the Strategic Leader on the achievement of both partner and company goals and objectives. This position may be based in Richmond, VA or Washington, DC.

Requirements

Bachelor’s degree in Marketing, Advertising, Public Relations, Business Administration or related field
2+ years supporting partner relationships
Proven ability to develop and maintain understanding of partners’ culture, strategy, and goals
Ability to communicate with partners and internal teams on a daily basis in a professional and effective manner
Effective interpersonal and teamwork skills
Detail-oriented with superb organizational skills
Strong work ethic and stellar partner service with desire to add value to partner-company relationships
Proficient PC skills
Willingness to travel 15-20%

Nice To Haves

Direct marketing and partner relationships experience
Higher education industry experience
Experience with partner relationship management and/or project management and related systems
Desire for professional growth and upward mobility within a growing company
Graduate admissions experience preferred
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Responsibilities

Develop and cultivate relationships with partners in collaboration with Strategic Leader (SL) that will include the following functions:
Assist in preparation and leading meetings and conference calls with partners
Participate in partner presentation of the deliverables
Present and lead partners to solid direct marketing strategies within the array of Enrollment Services
Collaborate with internal departments and oversee execution of direct marketing campaigns, including creative content, audience strategy, and partner reporting/analysis
Develop understanding of partner goals and communicate goals to internal account team
Own and execute administrative tasks daily in support of partner marketing campaigns; coordinate and schedule meetings

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Gender affirming care coverage
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities