Account Manager (Academia)

Oxford Medical Simulation•Boston, MA

31d

About The Position

Are you looking for a fast paced sales role in a rapidly scaling business where you can make a real impact? This is an exciting opportunity to become an integral part of the Account Management team at Oxford Medical Simulation Inc, improving patient care through exceptional educational services. OMS Account Managers forge links with academic institutions, work with them to understand their needs, then demonstrate, implement and support the use of virtual reality simulation. Account Managers are dynamic, self-motivated, empathetic to the needs of clients and dedicated to helping them achieve optimal educational results. In addition to supporting the integration of virtual simulation through the OMS platform, our Account Managers support institutions through curriculum planning and ongoing live and virtual support. No experience of VR is needed and all your training is provided by a close-knit team of clinicians and simulation experts with the objective to build expertise in simulation-based education and curriculum. The OMS team is dedicated to delivering quality clinical training to healthcare professionals across the UK and US. OMS helps health systems, hospitals, nursing and medical schools deliver training and assessment more affordably, faster and at scale. Our award-winning simulation platform is transforming the way healthcare and educational institutions train, assess and recruit healthcare professionals. By combining cutting edge 3D visualisation with artificial intelligence and leading educational theory, OMS delivers all of the benefits of physical simulation whilst delivering significant savings and improving patient care. Founded in 2017 and commercially launching the award-winning OMS Platform in late 2018, OMS has experienced rapid growth with deployments spanning more than 100 Healthcare institutions around the world including the NHS, NYU, Oxford, Health Education England and the world’s #1 pediatric hospital. Oxford Medical Simulation is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Oxford Medical Simulation is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We are Skiers / Boarders, Runners, Rowers, Pilots, Magicians, Weavers, Photographers, Game Heroes, Movie Buffs, and every other variety of people. We are hard working. We are passionate about what we do. We care about the work. We care about each other. We care about pushing the envelope and we care about using our working lives to make the world a better place. We value these behaviors above all: Care & Pride - we take care and pride in everything we do Growth mindset - we push the boundaries so we are adaptive, inventive and always learning One Team - we are in it together, mucking in and supporting each other with humour and humility Sound like you?

Requirements

You ideally have 3+ years of account management experience within academia
You ideally have a clinical education or clinical simulation background
You have a passion for or experience working within nursing or medicine
You have exceptional interpersonal skills.
You love the idea of a job where you get to travel the country
You are happy to be on the road approximately. 3-5 times a month with overnight stays if required
You have a strong work ethic, integrity and desire to succeed
You are curious, an excellent listener, and able to consult with a broad range of individuals to find the best solution for them.
You are enthusiastic, flexible and always learning.
You are driven and self-motivated.
You thrive in new challenges
You are keen to work in a fast-paced, high-growth start-up environment

Responsibilities

Build and maintain strong, long-lasting relationships with a portfolio of assigned clients
Serve as the primary point of contact for OMS client inquiries, concerns, and requests
Proactively renew customers and identify opportunities for account expansion
You’ll ensure seamless onboarding and implementation of solutions, and drive utilisation within our clients
Capturing and managing information, data, and metrics in our CRM system
Working with clients to improve learner engagement, satisfaction and educational outcomes.
Attending events, and conferences, taking all opportunities to showcase OMS scenarios at their best