Account Management Analyst Intern

Intelcom • Montreal, QC

11d

About The Position

Make your internship count At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment. We are seeking an Account Management Analyst Intern to support process optimization on one of our major accounts. This is an exciting opportunity to gain hands-on experience in a customer-focused, data-driven environment.

Requirements

• Currently pursuing a bachelor’s or master’s degree in business administration, logistics, supply chain management, or a related field.
• Analytical skills, particularly in data analysis.
• Highly organized, with the ability to transform daily tasks into structured workflows.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, clients, and stakeholders.

Responsibilities

• Monitor Key Performance Indicators (KPIs) to support data driven reporting, including network speed, oparational timelines, and customer satisfaction.
• Work with stakeholders to analyze relevant data and provide business opportunity insights
• Implement internal process improvements to increase efficiency
• Monitor and document project milestones, ensuring stakeholders receive timely and accurate updates
• Optimize customer experience by managing client inquires
• The role involves daily (or regular) communication with pan-Canadian stakeholders.

What This Job Offers

• Career Level: Intern