Account Liason - TSS Internal Test

Vision Security

23h • Onsite

About The Position

Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations. We are committed to full-service homecare solutions that give maximum independence to our patients. Please visit our website at www.apria.com. Responsible for taking and processing patient orders and forwarding orders to appropriate branch for delivery from on-site account facility. Assists branches with these orders when necessary. Confirms patient order and payor information. Resolves issues by identifying problems and coordinating appropriate solutions. Troubleshoots with the medical groups and any relevant on-site departments if issues arise. Assists medical groups and/or other provider groups regarding products and services available under the contract. Assists in the utilization process as well as transitioning members for capitation switch outs. Coordinates with physicians and medical groups. Performs other related duties as directed by supervisor.

Requirements

• Education or experience equivalent to a high school diploma is required.
• At least five years related experience is required.
• Apria Healthcare (or Coram Healthcare) is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
• Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V

Responsibilities

• Take and process patient orders and forward orders to appropriate branch for delivery from on-site account facility.
• Assist branches with orders when necessary.
• Confirm patient order and payor information.
• Resolve issues by identifying problems and coordinating appropriate solutions.
• Troubleshoot with medical groups and any relevant on-site departments if issues arise.
• Assist medical groups and/or other provider groups regarding products and services available under the contract.
• Assist in the utilization process as well as transitioning members for capitation switch outs.
• Coordinate with physicians and medical groups.
• Perform other related duties as directed by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED