Account & Inventory Manager - 100% on-site, M-F 8:30am - 5:30pm

Centinel Spine, LLC • West Chester, PA

16h • Onsite

About The Position

Centinel Spine is seeking an Account & Inventory Manager to join their team. This on-site role, operating from 8:30 am to 5:30 pm, Monday to Friday, is responsible for collaborating with Distributors, Regional Sales Managers, and managing product inventory logistics essential for surgical procedures. The position reports to the Director, Asset Management.

Requirements

• Bachelor’s degree in Business / Logistics or related preferred (e.g., BA, BS).
• Minimum of 4 years of experience in customer service, inventory management and/or logistics.
• Strong Analytical and computer skills (Heavy Excel use and ERP experience).
• Strong communication skills with both internal and external customers.
• Ability to coordinate competing requirements and determine the best outcome to accomplish priorities.
• High organizational skills while working in multiple systems at a time.

Nice To Haves

• Experience within the orthopedic or medical market preferred but not required.

Responsibilities

• Coordinate inventory required to support surgical procedures in the Centinel Distribution Network.
• Monitor timely return of loaner inventory from distributors.
• Retrieve excess inventory from distributor and return it to West Chester facility.
• Collaborate and influence results to get our inventory to its final surgical destination.
• Communicate to the distribution network and Regional Sales Manager expired or soon to expire inventory in distributors warehouse.
• Coordinate the transfer of inventory in the field between distributors to support surgical procedure.
• Perform inventory transactions in ERP system for instrument sets, implant banks and individual implants.
• Make recommendations, and once approved, implement process and procedure changes required to improve overall inventory efficiency.
• Manage key customer and internal relationships.
• Interface with Quality as required in complaint handling, recalls / advisory notices and other quality management system / regulatory requirements.
• Responsible for maintaining departmental and functional SOP’s and maintain 100% compliance to company-wide SOP’s and FDA QSR requirements.
• Assist in processing Surgery requests in our ERP system.
• Process documents to move product lot numbers, replenish inventory to consigned sets and extended inventory in our ERP system.
• Verifies Surgeon, Distributor trainings and contracts are system confirmed.
• Available for rotational monthly on-call text and email coverage on weekends.
• Ability to answer incoming communication throughout the day, problem solving, and understanding how to address needs.
• Work with Management Team to stay updated on product knowledge and be informed of any company policies.
• Other duties and responsibilities as assigned by Centinel Spine Management.

Benefits

• Competitive base salary
• Annual bonus incentive
• Comprehensive healthcare benefits program (medical, dental, vision, life insurance, disability coverage)
• Several voluntary benefit programs for work/life needs, effective on the first day of employment
• Generous paid time off
• Company paid holiday programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees