Account Executive

CREATIVE OFFICE PAVILION LLC•Manchester, NH

6h•Onsite

About The Position

The Account Executive (AE) is responsible for managing all account and project activity within assigned accounts and will be the clients’ key contact for all day-to-day business. The AE role will secure both product and service contracts, assist with strategic and tactical issues, and provide a leadership role on all major new business initiatives.

Requirements

4 year degree
2-5 years of work experience
Valid driver’s license and personal vehicle required
Strong written and verbal communication and interpersonal skills to interact effectively with a wide range of people within and outside of COR
Must be able to read, write, interpret and communicate fluently in English
Writing skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar and punctuation with the ability to pay close attention to detail and proofread work carefully
Strong Microsoft Office Suite with ability to learn and use new computer programs/applications
Good organizational, time management, customer service and problem-solving skills
Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following direction, policies, or procedures
Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts
Ability to work effectively both independently and as part of a team ensuring efficiency of projects from start to finish
Ability to read and understand floor plans and other related technical drawings
Exercise flexibility, initiative, good judgment and discretion in handling confidential materials and matters as well as highly complex sales challenges

Nice To Haves

Concentration in Marketing or Business preferred
Industry experience extremely helpful

Responsibilities

Maximize sales volume within your accounts with a strong gross margin, minimize mistakes and errors which negatively affect profitability and customer satisfaction
Deepen customer relationships and increase our market share within your accounts
Open new accounts within the market and drive specific assigned competitively held target accounts
Develop and maintain a strong professional network to help you identify potential opportunities and become better connected within our business community
Required to implement complex sales and achieve higher than expected results by working effectively with diverse groups of people at various levels within an organization to address all needs and concerns
Lead project proposal team, generate customer quotations and write orders
Coordinate appropriate resources to establish, maintain, and enhance our position within assigned accounts
Identify customer needs by acting as a resource to respond quickly and professionally while adhering to established procedure for conducting business in a courteous manner that supports our customer service philosophy
Develop a yearly business plan
Create account profiles for all key accounts, maintain comprehensive CRM database with leads, opportunities and monthly 30/60/90 forecast
Monitor detailed status reports with Customer Service on all account activity including all open orders and invoicing
Attend all required Sales meetings and trainings
Maintain knowledge of current products, services, issues and design concepts, trends and applications relating to COR’s products and services and the contract furniture industry
Assist Accounts Receivable with collections as required
Additional duties as required