Account Executive - Southern California

Presence

17h•$70,000 - $110,000•Remote

About The Position

Presence is seeking an Account Executive to join their team, reporting to the Regional Sales Director - West. This role is crucial in supporting the company's mission of delivering teletherapy solutions for children with diverse needs. The ideal candidate will excel at building relationships with district leaders, managing the full sales cycle from initial contact to contract execution, and ensuring the long-term growth and retention of accounts. This position offers hands-on experience in enterprise sales within the K-12 education market, closing complex deals, and growing a territory, all while contributing to a mission-driven organization that supports children with special needs. Employees are expected to be available on-camera during Core Working Hours (Monday - Friday, 12 - 5 p.m. ET) with standard business hours of 9 a.m. - 6 p.m. in their local time zone. The role requires travel for onsite visits and conference attendance, estimated at 30-50%, which may vary by territory and needs.

Requirements

3–5+ years of quota-carrying sales experience.
K-12 experience required (minimum 1+ year), including experience selling into school districts/education systems and navigating complex, multi-stakeholder buying cycles to close high-value contracts.
Consistently hit or exceeded sales targets in prior roles.
Cross-functional leadership experience on customer-facing projects; able to coordinate internal teams to deliver outcomes.
Track record of growing new and existing accounts, securing new business logos, renewals, driving upsells, and sustaining top-tier customer satisfaction.
Proactive pipeline builder with a strong outbound mindset and the discipline to drive activity and results.
Full ownership of KPIs, with structured daily/weekly/monthly territory planning and strong time management.
Skilled negotiator who can confidently handle objections and close decisively.
Ability to balance competing priorities and adjust quickly in a fast-paced environment.
Bachelor’s degree or equivalent experience.

Nice To Haves

Edtech experience is a plus, but not required.
Trusted advisor to senior education leaders; polished presenter from first pitch through renewal.
Exceptional written and verbal communication across email, calls, onsite meetings, and executive briefings.
Sound judgment on when to escalate issues and engage internal resources to meet client needs.
Self-starter who thrives in a remote, results-oriented environment.
Curious, growth-oriented learner who masters our solutions, customer pain points, and value-based selling approach.
Operationally strong and fluent with Salesforce (or similar CRM) and the modern sales tech stack.

Responsibilities

Hit quota by delivering new bookings, renewals, and expansion revenue across territory and assigned portfolio.
Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through strategic partnership management and exceptional customer success.
Drive new customer acquisition and expansion by identifying, targeting, and securing new district partners and new stakeholders within existing districts through outbound prospecting, referrals, introductions, and inbound inquiries.
Lead the full sales cycle (prospecting, qualifying, discovery/needs assessment, consultative/value selling, presentations/demos, proposal development, pricing, objection handling, and contract execution).
Develop customized solutions based on a deep understanding of district challenges related to special education and mental health service delivery, aligning Presence services to each partner’s goals and pain points.
Serve as a trusted advisor and primary point of contact for stakeholders, building strong relationships, setting regular touchpoints, and advocating internally to deliver value.
Ensure effective onboarding and implementation for new and returning customers, partnering with key stakeholders to drive long-term success.
Manage escalations and coordinate internal resources as needed to resolve issues quickly and maintain a high-quality customer experience.
Prepare and deliver strategic presentations and proposals to district leadership, special education directors, and other key decision-makers.
Collaborate cross-functionally with internal stakeholders to deliver a seamless customer experience and strong outcomes.
Maintain strong sales process and operational discipline, leveraging tools and adhering to reporting requirements.
Maintain accurate records and forecasting in Salesforce, including activity tracking, pipeline stages, key decision-makers, deal progress, and revenue forecasts (weekly/monthly/quarterly/annual).
Monitor performance and account health metrics, including renewal rates, customer satisfaction, activity generation, pipeline health, new business acquisition, and revenue growth.
Stay informed on K-12 trends, funding changes, and the competitive landscape to position Presence effectively.

Benefits

Comprehensive benefit plans, including medical with a High Deductible Plan and generous HSA contribution, plus dental and vision coverage.
Flexible paid time off for salaried team members.
15 days paid time off accrued for hourly team members.
401K savings plan with a discretionary company match.
$500 home office stipend.
Company-paid life insurance, AD&D, Employee Assistance Program, and disability benefits.
Wellness programs with Headspace, Peloton and One Medical.
Paid parental and caregiving leave.
Professional Development opportunities - eligibility to apply for our scholarship program.
Collaborative, inclusive, and fun culture that is recognized as Great Place to Work certified.
Employee Resource Groups to promote shared community and belonging.
A meaningful and fulfilling opportunity to join a mission-driven team and help thousands of students unlock their full potential through access to high-quality special education services.
Opportunities to give back to your community, including volunteer time off and donation matching.