Account Executive (Remote)

Aprimo Career•Chicago, IL

6h•Remote

About The Position

As an Account Executive (AE) at Aprimo, you will be responsible for nurturing and managing the relationships with our existing customers. You will ensure their satisfaction, retention, and drive upsell and cross-sell opportunities. You will also handle paperwork, contracts, and other commercial aspects of the customer engagement. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way Fortune 500 organizations create, collaborate, and learn in order to deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS and Aprimo UNIFIES, we build on the power of our people to make an impact both in our industry and in our communities.

Requirements

Bachelor’s degree in relevant field
Minimum of 4 years previous experience in a client facing account management role
3 or more years of successful sales achievements, ideally within a Cloud-based software company, selling to Marketing professionals and other business leaders
Proven track record of solution selling – strong performance against target
Proven performance in high value, multi touch sales cycles
History of working with partners (SIs, ISVs, consulting firms)
Consistent quota achievement in excess of $1MM
History of success in Enterprise size new business prospecting and account development
Experience developing strategies on assigned accounts to fully leverage technology solutions and grow the lifetime value of the account
Proven ability to sell complex projects from conception to closure with experience managing internal and external resources to achieve objectives
Experience building trusted relationships with C-Suite and end users
Documented success in ensuring client retention
Ability to communicate effectively and promptly
Positive attitude who displays a relentless commitment to win with an entrepreneurial approach
Excellent listening and probing skills
Ability to naturally adapt to changing sales environments and personalities encountered
Ability to effectively contribute ideas and solutions to group work and to direct individual accomplishments towards organizational objectives with high levels of personal integrity
Excellent presentations and negotiation skills
Ability to demonstrate focus on identifying and selling to business challenges and not just the technology
Ability to demonstrate an understanding of a marketing technology ecosystem

Responsibilities

Proactively engage with customers to understand their evolving needs and challenges, ensuring high customer satisfaction and retention levels.
Collaborate with the Customer Success Manager (CSM) to address any customer concerns and foster a positive customer experience.
Identify opportunities for upselling and cross-selling our products and services to existing customers, thereby increasing their lifetime value.
Leverage cross functional teams to support complex sales cycles
Create tailored proposals and pitches for expansion opportunities.
Manage all contract-related processes, including renewals, amendments, and negotiations, to ensure smooth operations.
Ensure compliance with contractual agreements and terms.
Assist with shaping the account planning and expansion execution process
Master the use of new technology like Clari and DemandFarm
Additional duties and responsibilities as required

Benefits

Medical benefits with low premiums and choice of two programs (PPO or High Deductible)
Dental benefits with choice of two programs (PPO or HMO)
Vision benefits program
Health savings account (HSA)
Flexible spending accounts (FSA) for medical care, dependent care, and commuter/transit benefits
401(K) savings plan that matches the first 4% of compensation at 100%, and the next 2% at 50%
Basic life insurance covered at 100% and twice the base salary, with additional voluntary/optional coverage available
Disability insurance covered at 100% for 10 weeks for short term disability and covered at 50% for long term disability
Maternity leave is paid at 100% for up to twelve weeks
Paternity leave is paid at 100% for two weeks
Employee Assistance Program (EAP) that provides employees with mental health resources and therapy consulting