Account Executive, TPO

Carrington Mortgage • Orange, CA

1d

About The Position

The Account Executive, TPO develops and maintains broker and seller relationships to sell wholesale and correspondent mortgage loan products. The role calls on prospective and existing brokers and sellers to develop new business and retain existing business, and serves as a liaison between those partners and loan operations to facilitate wholesale loan closings and correspondent loan purchases. The position is responsible for carrying out duties in accordance with company policies and applicable state and federal laws and regulations.

The Account Executive identifies and gains approval for new mortgage brokers and sellers, supports their loan submissions, and advises them about company programs, pricing, submission procedures, and policy changes. The role trains partners on online systems for loan submissions, automated underwriting, rate sheets, and loan locks. It coordinates with internal and external teams to support timely loan closings and purchases, manages the loan pipeline to meet departmental objectives, maintains customer contacts and confidential information appropriately, and provides strong customer service throughout the loan process.

The target pay range is $120,000 to $500,000. The role offers access to a 48-state territory, existing accounts, a base salary plus an industry-leading commission plan, and support from professional account managers and internal operations teams.

Requirements

• Demonstrated sales performance, particularly developing and maintaining broker and seller relationships.
• Ability to set and reach sales goals.
• Knowledge of state and federal lending regulations.
• Knowledge of FHA, FNMA, FHLMC, VA, USDA, and non-agency loan products.
• Knowledge of purchase transactions.
• Knowledge of company policies, procedures, guidelines, and organizational structure.
• Knowledge of company underwriting guidelines and investor requirements.
• Ability to quickly learn and retain information about the company, its sales process, its products, and the specialty lending industry.
• Ability to understand complex problems, collaborate, and explore alternative solutions.
• Excellent verbal, written, and presentation communication skills.
• High school diploma or equivalent required.
• Previous experience as a sales representative required, preferably in the mortgage industry.

Nice To Haves

• One to five years of experience as a wholesale and/or correspondent account executive working with multiple brokers, investors, and loan products preferred.
• Previous experience selling agency and non-agency loan products preferred.

Responsibilities

• Identify, contact, and gain approval for new mortgage brokers and sellers.
• Establish and maintain broker and seller relationships to promote a steady flow of loan applications and purchases.
• Advise brokers and sellers about company programs, pricing, submission policies and procedures, and policy or procedure changes.
• Assist brokers and sellers with the loan submission process.
• Train brokers and sellers to use online systems for loan submissions, automated underwriting, rate sheets, and loan lock procedures.
• Coordinate with outside brokers and internal broker coordinators, processors, processing teams, underwriting, and closing to support timely loan closings.
• Ensure compliance deadlines are met for pre-disclosures, approval letters, and denial notices.
• Work with, maintain, and update contacts in the CRM system.
• Protect customer confidential information in accordance with company policies and applicable laws.
• Coordinate with sellers and internal correspondent coordinators, relationship managers, underwriting, and funding to support timely loan purchases.
• Manage the loan pipeline to achieve departmental goals and objectives.
• Provide a high level of customer service to brokers and sellers during the loan process.
• Perform duties in accordance with company policies and applicable state and federal laws and regulations.

Benefits

• Comprehensive healthcare plans for employees and their families.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Fitness, restaurant, retail, and other discounts through the employee portal.
• Customized training programs to support career advancement.
• Employee referral bonuses.
• Educational reimbursement.
• Carrington Charitable Foundation community contributions and fundraising efforts.
• Base pay plus an industry-leading commission plan.
• Access to existing accounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED