Account Executive (Sacramento, CA)
About The Position
As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. The Account Executive position is held by a dynamic, highly motivated, service-oriented individual maintaining and building professional relationships with Vitu clients.
Requirements
- Experience with Reports of Sale and other related DMV documents for both new and used vehicles
- Experience with DMV accounting and bundle reconciliation
- EVR program knowledge (E-filing)
- Knowledge of DMV regulations pertaining to registration processing
- Experience with Chrome and Firefox configuration and settings
- Able to use various PC programs including Microsoft Word, Excel, and Google Drive
- Able to effectively communicate with high level Executives
- Able to work independently with limited supervision
- Valid Driver’s License & Acceptable Driving Record
- Travel is required up to 150 miles
Nice To Haves
- Account management in a business to business environment is preferred.
Responsibilities
- Train dealership personnel on the use of Vitu.
- Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.
- Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.
- Maintain a strong business relationship with key dealership personnel.
- Provide Vitu/VITU support via phone, chat and email as needed.
- Deliver exceptional customer service and support by being responsive and proactive to customer needs.
- Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns.
- Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.
- DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.
- Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.
- Conduct DMV fee training both in-person and via webinar.
Benefits
- Healthcare Coverage for you and your family covering Medical, Dental & Vision
- Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
- Generous PTO
- Pet Insurance
- Retirement Planning
- ID Theft Insurance
- Life and Disability Insurance
- Commuter Benefits
- Accident & Hospital, Critical Illness Insurance
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
