Account Executive 3, Community Account Sales

ComcastOrlando, FL
Onsite

About The Position

The Account Executive 3 negotiates long-term agreements with key decision-makers (building managers, owners, attorneys, developers) to bring Xfinity services to multifamily properties. This role involves securing new business opportunities, renewing existing agreements, and managing a portfolio of multi-site, large-scale property relationships. The Account Executive will act as an expert on advanced MDU product sets and implement a consultative sales approach for MDU growth opportunities, including new construction deals. They will negotiate "Bulk" (amenity) and non-bulk contracts, present to property owners and associations, and attend in-person meetings to maintain company visibility. The position requires developing and maintaining strong client relationships, collaborating with internal teams, and gaining proficiency in contract negotiation, presentation skills, and CRM software. Additionally, the role involves keeping leadership informed of market dynamics, providing exceptional customer service, building business cases with financial modeling, managing the sales funnel and forecasts, and training junior Account Executives. The Account Executive will also be responsible for reviewing their assigned territory to ensure all customers are contacted regularly and for achieving sales objectives.

Requirements

  • Consultative Selling
  • Contract Agreements
  • Identifying Sales Opportunities
  • Negotiation
  • Sales
  • Bachelor's Degree
  • 5-7 Years Relevant Work Experience

Nice To Haves

  • Experts on all advanced MDU product sets designed for multifamily clients.

Responsibilities

  • Securing new business opportunities, including New Build and Winback right-of-entry.
  • Renewing existing agreements with multifamily prospects.
  • Ensuring accuracy in all associated documentation.
  • Managing multi-site, large scale property portfolio relationships.
  • Implementing a top-down consultative sales approach for MDU growth opportunities, such as new construction deals.
  • Negotiating "Bulk" (also known as "amenity") Xfinity services as well as non-bulk contracts.
  • Making presentations to property owners, developers and their employees, and home-owner associations.
  • Attending in-person meetings to maintain a high level of visibility for the Company.
  • Securing marketing rights and other terms favorable to Comcast.
  • Developing and maintaining solid, consultative relationships with clients to understand their unique needs.
  • Collaborating effectively with internal cross-functional partners to ensure delivery of standout products and solutions.
  • Gaining proficiency in all facets of role including contract negotiation techniques, presentation skills, use of CRM software and relevant tools.
  • Keeping senior leadership informed of changes in market dynamics and the broader industry landscape.
  • Providing exceptional customer service by promptly addressing leads, inquiries, and customer experience issues.
  • Building robust business cases supported by financial modeling.
  • Managing sales funnel, sales opportunities, and sales forecasts for accuracy.
  • Training and mentoring AE1s and collaborating with National Account Managers.
  • Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
  • Achieving and exceeding monthly/quarterly/annual assigned sales and business quality objectives.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.

Benefits

  • An array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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