Account Executive

Imada Wong Communications•San Francisco, CA

13d•Hybrid

About The Position

IW Group is the leading multicultural advertising and marketing agency with offices in Los Angeles, San Francisco, and New York. Named Ad Age’s 2025 Multicultural Agency of the Year and recognized by PRWeek for Best in Multicultural Marketing, IW Group produces culture-shaping campaigns for global and national brands. IW Group drives impactful work by blending storytelling, cultural insight, and innovation to achieve measurable results. We represent multiple brands and deliver distinctive multicultural and cross-generational campaigns. We are seeking a dedicated and proactive Sr. Account Executive to join our team in the heart of Financial District, San Francisco. As a Sr. Account Executive, you will play a pivotal role in leading key PR and marketing accounts that focus on authentically connecting brands with multicultural media and community organizations. Your responsibilities will include developing campaign strategies, drafting press materials, guiding creative, conducting media/community outreach, executing media events, overseeing day-to-day client needs/requests, and managing a direct report (Account Coordinator level).

Requirements

Bachelor’s or vocational degree from a fully accredited college or university.
Bring energy and excitement to team brainstorms.
Support new business opportunities and present with passion.
Challenge the team with new ideas and stand up for beliefs.
Engage in professional and community organizations related to the agency and client’s business/industry.
Possess excellent client relations skills, shows empathy, and values authentic relationships.
Possess excellent communication skills (verbal, written and editing).
Must possess good organizational skills, demonstrated initiative, flexibility, sound judgment and a positive attitude.
Ability to multi-task and effectively manage deadlines.
Passion for an understanding and supporting multicultural communities or has the capacity to learn quickly.
Proficiency in basic software (i.e., MS Office) and social media platforms.
Commitment to producing the best work possible (aka willing to work long hours when necessary).
A sense of humor; flexibility.
Must be willing and able to travel.

Nice To Haves

Experience with multicultural and Asian consumers.
Experience leading integrated brand campaigns.
Proven experience growing business, finding new ways in, charting new pathways.
Ability to role model the agency’s vision and connect it to client’s goals.
Strong pulse on culture, diversity, community, traditional/digital/social media, and new communications innovations.
Minimum of 3+ years professional work experience.
Minimum of 2 years in a client-facing managerial role or above.

Responsibilities

Lead a cross-functional team for multiple brands.
Responsible for achieving a client’s strategic brand objectives and driving award-winning, high impact, integrated campaigns.
Own the client relationship, establishing solid relationships with senior level clients. Has ultimate accountability for the success of IW relationship with our client.
Drive growth of the client relationship by exceeding client expectations, as well as identifying new opportunities, and building growth strategies into our work.
Understand client challenges and able to define IW Group’s approach and strategy and articulate a plan of action and guide successful implementation.
Build a high-performing team culture, working in close partnership with strategic, creative, production, PR and activation leads.
Knowledgeable of these functional roles and understands how to drive work across all disciplines.
Serve as a champion of bold thinking and innovative solutions that surprise and delight the client.
Identify and build an ongoing pipeline of opportunities create pathways for our team to grow the business and differentiate our agency’s strengths.
Active involvement in strategy reviews, creative reviews and all major presentation reviews, and key client meetings.
Manage a dynamic thriving account including ongoing retail campaigns + integrated brand campaigns.
Setting clear objectives for team members.
Overseeing workflow and monitoring productivity. Providing guidance and support through coaching.
Resolving issues within the team or on an individual basis offering constructive feedback as needed.
Foster knowledge-sharing across all disciplines to ensure collaborative and informed work.

Benefits

Hybrid work model (three in-office days per week)
20 PTO days annually
20 paid holidays (including Thanksgiving & Christmas week)
Birthday off
Year-round Flex Fridays (half-day Fridays)
Competitive health, dental, and vision coverage
Employer-sponsored Life Insurance, Accidental Death & Dismemberment (AD&D), and Long-Term Disability (LTD) coverage
401(k) with company match
Cell phone reimbursement
Parking and commuter benefits
Employee referral program
Collaborative, growth-oriented team environment