Account Executive Home Health

One Home Health LLC•Chicago, IL

9d•$70,000 - $80,000•Remote

About The Position

One Home Health is looking for an Account Executive to join our growing team! This position is responsible for building, establishing, fostering, and maintaining relationships with external referral sources within a designated territory and assigned accounts. The role involves ongoing daily communication with internal departments such as intake and clinical regarding referral management and demonstrating timely communication to referral sources. When applicable, this role also requires on-site patient liaison services while in acute and/or post-acute settings. A significant portion of this role (80%) requires a heavy presence in the field, involving tasks such as attending meetings, scheduling meetings, cold calling, and patient visits.

Requirements

One to three years of sales and marketing experience, preferably in healthcare and preferably in home health, hospice, or another post acute setting.
Working knowledge of home health eligibility, including homebound status, skilled need, medical necessity, and physician certification and face to face encounter requirements.
Ability to review a referred patient’s full clinical picture, including comorbidities and secondary conditions, and determine whether the patient appears appropriate for home health services.
Well-developed written and verbal communication skills sufficient to represent the agency to physicians, facility leadership, clinical staff, and business audiences.
Demonstrated ability to prioritize a workload, manage multiple accounts and projects at once, and work within deadlines with limited supervision.
Proficiency with Microsoft Office and the ability to learn and use agency software, electronic medical record systems, and CRM platforms on computers, tablets, and smartphones.
Valid driver’s license, reliable transportation, current automobile insurance, and the ability to travel throughout the assigned territory, including long distances.
Availability to work occasional evenings and weekends for community events and referral source needs.
Must not be excluded from participation in Medicare, Medicaid, or any other federal or state healthcare program.

Nice To Haves

Established referral source relationships in the Agency’s target market.
Prior experience with CRM Systems or a comparable healthcare CRM.

Responsibilities

Build, establish, foster, and maintain relationships with external referral sources within designated territory and assigned accounts.
Maintain ongoing daily communication with internal departments such as intake and clinical regarding referral management.
Demonstrate timely communication to referral sources.
Perform on-site patient liaison services when applicable in acute and/or post-acute settings.
Maintain comprehensive knowledge of assigned territory and the local healthcare market.
Establish new relationships with referral sources and maintain established relationships with existing accounts.
Routinely update sales strategies to best fit the needs of the agency and referral sources.
Proactively report pertinent market information to supervisor.
Participate in ongoing clinical and sales training.
Work with peers and other department specialists regularly.
Comply with rules of participation in hospital-based ACO’s, narrow networks, and various other programs within the healthcare industry.
Provide daily reporting and updating in a variety of CRM’s and GPS tracking during business hours.
Develop and execute annual, quarterly, monthly, and weekly marketing plans, schedules, and activity calendars.
Maintain accurate and timely records of all referral source activity in the CRM System, including contacts, calls, outcomes, and next steps.
Analyze referral data, conversion rates, market share, and demographic trends, and adjust marketing efforts based on data.
Report activity, pipeline, and results to the company’s Administrator on a weekly cadence, including wins, losses, and barriers to admission.
Plan and carry out community events, publicity campaigns, and social media activity in coordination with the company Administrator.
Manage communication to referral sources on assigned referrals and work with the intake department in a timely manner.
Perform liaison services when requested by supervisor or referral source.
Facilitate ongoing business development to meet or exceed company goals and objectives as well as individualized performance goals outlined by your supervisor.
Promote a positive and consistent image and reputation on behalf of One Home Health in the community.