Account Executive

HighlightTA • Madison, MS

30d • Remote

About The Position

As an Account Executive at Neon One, you live and breathe Neon One’s Core Values and play a pivotal role in expanding our reach and enhancing our customer success by driving sales within the small to mid-sized nonprofit market. You are responsible for the full sales cycle, from converting qualified meetings into wins to contributing to customer retention. This role requires a proactive individual with a strong understanding of the nonprofit landscape, excellent relationship-building and negotiation skills, and a passion for enabling nonprofits to succeed.

Requirements

• A degree in Business Administration, Marketing, Nonprofit Management, or related
• Minimum of 3-5 years of experience in direct software sales, account management, or a related role, with a proven track record of converting qualified leads into wins
• Strong understanding of the needs and challenges faced by small nonprofit orgs
• Proven ability to manage a sales pipeline and achieve sales objectives
• Excellent presentation, communication, and interpersonal skills
• Strong negotiation and closing skills
• Strong analytical skills and the ability to track and report on key performance metrics
• Ability to work independently and collaboratively within a fast-paced environment
• Proficiency in CRM software is a must
• Willingness to travel occasionally for client meetings and events

Responsibilities

• Opportunity Conversion: Convert qualified meetings generated by the SDR team and strategic alliances into new customer wins, effectively positioning Neon One's solutions
• Sales Cycle Management: Manage the entire sales cycle, from initial discovery and demonstration to negotiation and closing, ensuring a seamless experience for prospective customers
• Pipeline Generation: Collaborate with SDRs and strategic partners to understand lead sources and contribute to strategies for generating new pipelines
• Solution Positioning: Effectively articulate the value proposition of Neon One's platform and tailor solutions to address the specific needs and challenges of small to mid-sized nonprofits
• Successful Onboarding & Handoff: Collaborate cross-functionally to ensure a seamless transition for new customers from sales to their dedicated account manager, contributing to increased customer satisfaction and retention
• Market Awareness: Stay informed about industry trends, competitive landscape, and the evolving needs of small to mid-sized nonprofits to effectively position Neon One's solutions
• Performance Tracking and Reporting: Monitor and analyze key performance indicators (KPIs) related to sales activity, including conversion rates from qualified meetings, sales won, and pipeline contribution
• Relationship Management: Cultivate strong relationships with prospective customers and collaborate effectively with internal teams and external partners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level