Account Executive - Account Management Organization

Qualtrics•Chicago, IL
•Hybrid

About The Position

Qualtrics is seeking an Account Executive to manage a broad book of business, grow and expand client accounts, and build strategic customer relationships using its Experience Management SaaS platform. The role combines relationship development with identifying and pursuing new business opportunities across a portfolio of approximately 30–35 clients. The Account Executive partners with Professional Services, Implementation, and subject matter experts to align solutions with client needs, and develops proposals and pricing strategies based on current offerings and the competitive landscape. The position is part of a high-performing, growth-focused team serving healthcare Experience Management customers. Qualtrics uses a hybrid work model: employees work in the office three days each week—Mondays, Thursdays, and one day selected by the organizational leader—and may work where they choose for the rest of the week. Client travel is expected 1–3 times per quarter. The role offers a structured promotion path, ongoing career planning with a manager, access to the internal Qmobility platform, and opportunities to develop business acumen, complex negotiation, and consultative selling skills. Compensation includes a base salary and uncapped commissions with accelerators. The listed Illinois base annual pay range is $82,000–$99,500. A sign-on bonus and restricted stock units may be included in an offer.

Requirements

  • At least 3 years of successful individual sales experience, including at least 1 year in a closing role.
  • A proven track record of meeting or exceeding quota.
  • Ability to learn quickly and adapt, including examples of addressing skill gaps through collaboration with a manager.
  • Familiarity with the MEDDIC sales methodology.
  • Experience with Salesforce.com or a comparable CRM platform.
  • Willingness to travel 1–3 times per quarter for client meetings.
  • Strong communication skills and the ability to influence and build trust with stakeholders at multiple levels.
  • Curiosity, coachability, grit, work ethic, and the ability to proactively pursue goals.
  • Ability to balance relationship-building with finding new business opportunities in a large account portfolio.
  • Business acumen and the ability to understand client structures and dynamics.

Nice To Haves

  • Presidents Club recognition or equivalent sales achievement.

Responsibilities

  • Manage a broad book of business, focusing on client growth and expansion.
  • Build strategic client relationships while identifying and pursuing new business opportunities across a portfolio of approximately 30–35 clients.
  • Collaborate with Professional Services, Implementation, and subject matter experts to align solutions with client needs.
  • Stay current on Qualtrics solution offerings and the competitive landscape to develop proposals and pricing strategies.
  • Use a systematic approach to contract negotiations and multi-account management to achieve mutually beneficial outcomes.
  • Continuously improve performance and contribute to team success through curiosity, coachability, and collaboration.
  • Travel for client meetings 1–3 times per quarter.

Benefits

  • Competitive salary with uncapped commissions and performance accelerators.
  • Merit-based promotions driven by results and impact.
  • Flexible hybrid work environment.
  • Catered lunches, quarterly team socials, winter and summer parties, and Qualtrics swag.
  • Private health insurance.
  • Annual Qualtrics Experience Bonus.
  • Wellness stipend.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • 401(k) with employer match.
  • Paid time off.
  • Wellness reimbursement.
  • Mental health benefits.
  • A sign-on bonus and restricted stock units may be included in an employment offer.
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