Account Executive

Climb Global SolutionsMillersville, MD
Remote

About The Position

This is a fantastic opportunity to join our Business Development team working to drive new business for Climb Channel Solutions UK through growing the existing customer base and developing relationships with customers. This role is responsible for managing ongoing sales relationships within an assigned territory as well as onboarding new resellers and MSP partners. As a key member of the sales team, the Account Executive will work with a variety of vendors to deliver innovative and advanced solutions to our value-added resellers and MSPs. The main function of the Account Executive will be to develop exceptional customer service for resellers for the entire “quote to order” sales life cycle.

Requirements

  • Minimum of 1-2 years professional experience
  • Bachelor's degree
  • Authorized to work in the US
  • Proficient at communicating both written and verbal
  • Excellent organisational skills
  • Strong desire to learn new skills
  • Comfortable using the computer including Microsoft Office
  • Excellent attention to detail
  • Ability to manage time effectively and prioritize tasks appropriately
  • Strong communication and interpersonal skills
  • Excellent customer service, problem solving, and selling techniques
  • Familiarity with Pipeline and Forecasting methodology
  • Experience with Microsoft Office applications
  • Understanding of different CRM tools

Nice To Haves

  • Familiarity and comfort level with a team environment
  • Highly confident in their own ability
  • Commercially minded
  • Focused
  • Supportive
  • Practical
  • Creative
  • Can-do attitude
  • Enthusiastic and passionate about delivering top quality service to our stakeholders

Responsibilities

  • Responsible for specific sales territories, managing Climb’s long-tail vendors, and managing a high volume of email requests
  • Support resellers through precise quoting, smooth order processing, and responsive customer service throughout the quote‑to‑order cycle
  • Develop a strong working knowledge of our extensive long‑tail vendor portfolio to support reseller needs efficiently
  • Assist reseller partners throughout the full quote‑to‑order process, ensuring accuracy, clarity, and timely follow‑through
  • Engage directly with vendors to source required product information, pricing, and availability for reseller opportunities
  • Provide informed feedback on opportunity‑related questions or seamlessly redirect inquiries to the appropriate vendor for deeper clarification
  • Cultivating strong relationships and acting as the primary point of contact for assigned territory partners to ensure partner satisfaction
  • Consistently articulating Climb Channel Solutions’ value proposition to assigned territory partners in order to maintain and increase Climb’s footprint within each customer
  • Acting as liaison between vendor partners and channel resellers to grow business within the assigned territory and gain market share
  • Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell, etc
  • New partner prospecting & recruitment

Benefits

  • Family-friendly, flexible work environment
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